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Colonial Chrysler Jeep Dodge RAM
Hudson, MA
2,840 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience.
Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV.
We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,840 reviews
February 04, 2024
Very responsive and most fair to deal with. I would highly recommend this dealer if shopping for a new vehicle. I would highly recommend this dealer if shopping for a new vehicle. More
by kdvaleri
Verified CustomerEmployees Worked With
February 02, 2024
Pre-purchase communication was excellent, but in the days that followed, as we waited to complete the final transaction, comms were spotty, including the loss of a bank check. There’s been no follow up in th that followed, as we waited to complete the final transaction, comms were spotty, including the loss of a bank check. There’s been no follow up in the days since delivery. Feels like transaction is done, but not looking for future business. Again, pre-purchase was great. Follow up, meh. More
by manny.myles
January 31, 2024
Great customer service! Victor and his team were very easy to communicate with. Even after I drove off with the car they still keep checking in to see how everything is goin Victor and his team were very easy to communicate with. Even after I drove off with the car they still keep checking in to see how everything is going. More
by Jesus.quinones06
Employees Worked With
Victor Mariens
January 27, 2024
Great experience overall. Met with the manager and sales rep and both were great! Made you feel like family from the moment you walked in the door. Met with the manager and sales rep and both were great! Made you feel like family from the moment you walked in the door. More
by Deleerich
Employees Worked With
Shawney , Victor Mariens
January 24, 2024
Extremely poor communicators, must know what you are doing step by step and advocate for yourself otherwise you will be lost in the process. Manager and finance gentlemen both left within a week of my doing step by step and advocate for yourself otherwise you will be lost in the process. Manager and finance gentlemen both left within a week of my purchase so challenging to find an individual willing to speak to me regarding following ups. More
by JM
Employees Worked With
Brittany Dunn
January 19, 2024
Victor was good to work with and responsive. Took a few iterations, a fair bit of time and frustration to actually complete the sale , get the vehicle registered and paper work complete then sho Took a few iterations, a fair bit of time and frustration to actually complete the sale , get the vehicle registered and paper work complete then should have been necessary. which tainted the up till then very positive buying experience. More
by usa0
Employees Worked With
Victor Mariens
January 17, 2024
The dealer was very responsive to my needs. Stephen went out of his way to give (3) car facts pricing to give my insurance company. It wasn’t easy but I got price for my 2019 Jeep Compass. Stephen went out of his way to give (3) car facts pricing to give my insurance company. It wasn’t easy but I got price for my 2019 Jeep Compass. More
by stephenprevost
Employees Worked With
Victor Mariens
January 15, 2024
Victor was great to work with. There was no pressure. I got a fair deal on my trade and I was able to leave with my 2023 Jeep Grand Cherokee Overland the same day. There was no pressure. I got a fair deal on my trade and I was able to leave with my 2023 Jeep Grand Cherokee Overland the same day. More
by jtedesc
