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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.8
2,793 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,793 reviews

December 12, 2024

Colonial Chrysler Jeep Dodge was very helpful when purchasing my new Ram 2500, they even took care of a small paint blemish with ZERO hassle. Camden was my sales guy who was beyond helpful and would More

by 1allinstone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

It's great to hear that Camden was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chrysler Jeep Dodge RAM!

December 11, 2024

Cam and Shamus were very nice to deal with. The whole process was handled very professionately. No hard sell. Almost like they weren't car salesmen! Just kidding. More

by kw_moffatt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Cam and Shamus! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 10, 2024

The whole buying experience was terrible, there was no communication after we put the deposit . I asked for a copy of my invoice never received it, the day of delivery after two weeks back and fourth they More

by RICHARD@RKBMATERIALS.COM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julia Bellantoni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ram Abdulahad
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Power
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out.

December 02, 2024

Jerell was great to work with! very responsive, very helpful, no pressure or stress! I highly recommend working with him! More

by Bsieq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Jerell here at Colonial Chrysler Jeep Dodge RAM.

November 26, 2024

Jerell was fantastic to work with! No pressure, very helpful. Just a great experience working with him More

by Bsieq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear that Jerell was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 13, 2024

Friendly atmosphere where everyone is working together toward customer satisfaction. Clear and concise pricing at competitive numbers as advertised. More

by jarecneps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 07, 2024

This has been an enjoyable buying experience and quite painless. Having the same sales person that I had last time was awesome. More

by dwcsjhj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2024

Camden Bergeron was fantastic to deal with throughout the process. He got me the truck I wanted after looking through 254 of them online. The rest of the dealership I was not pleased with. I rate my experien More

by mcintire97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clegg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Camden met your expectations. Thank you again for choosing Colonial Chrysler Jeep Dodge RAM. We look forward to having you as one of our valued customers for many more years to come!

October 29, 2024

Ram and the entire operation was great while we were buying the car. After the fact, I asked a couple times if they had a owners manual for the gladiator and I have heard nothing back. It feels like onc More

by pawsible
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ram Abdulahad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. Ram and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

October 27, 2024

they sold me a peice of junk,bought 6 cars there between me and my relatives will never go there again just bought trx from a nh dealer and buying a durango hellcat too my son from same dealer!your service More

by oneoff500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Schroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Oct 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

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