Back

Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.7
2,825 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
Contact Dealership

24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

Directions

By Type

Showing 2,825 reviews

April 15, 2025

I've been coming to this dealer for service for years, never had any issues. Very knowledgable sales department too. More

by cmtaylor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2025

Service was completed by the time promised. Service advisors at service desk were polite and friendly. More

by jim_mcintyre11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2025

I have enjoyed working with Colonial. Always professional and always willing to hear my needs - both from a financial sense and the ideal car for me. I appreciate the attention to detai More

by mchiocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 09, 2025

Needed3 trips for 1 issue to be fixed, no rental car reservation was made even though car was requested one time More

by EZLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 09, 2025

I think they need the changed the way they make appointments cuz I was doing is put you in line whoever's ahead of you so what uses an appointment if you're cutting Vehicles not in within a half ho More

by starcamper3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 09, 2025

Good service and very nice people to work with. Especially appreciative of the ride to and from home while my vehicle was being serviced. More

by douglaspcotejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bama
Apr 09, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 07, 2025

Really great experience taking my car here to get serviced. Logan was a friendly face and greeted me with a smile when entering the Service department. She told me everything I could expect and provi More

by kevin.kane113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 07, 2025

They try to make sure that they listen to you and not just the vehicle codes More

by dpcote64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

April 04, 2025

Jerell D. was great, knowledgeable and helpful, very nice. They were the only dealer in the area that was able or willing to find me the vehicle that I wanted. More

by jclaflin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for choosing Colonial Chrysler Jeep Dodge RAM! Please let us know if we can be of any more assistance.

April 01, 2025

Brittany was so helpful. She took the time to figure out exactly what I wanted and then found it! More

by jordancaissie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aidan Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

1
...