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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

4.8
2,788 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,788 reviews

November 13, 2024

Friendly atmosphere where everyone is working together toward customer satisfaction. Clear and concise pricing at competitive numbers as advertised. More

by jarecneps
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julia Bellantoni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiden Power
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Here at Colonial Chrysler Jeep Dodge RAM, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 07, 2024

This has been an enjoyable buying experience and quite painless. Having the same sales person that I had last time was awesome. More

by dwcsjhj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 29, 2024

Camden Bergeron was fantastic to deal with throughout the process. He got me the truck I wanted after looking through 254 of them online. The rest of the dealership I was not pleased with. I rate my experien More

by mcintire97
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clegg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Camden met your expectations. Thank you again for choosing Colonial Chrysler Jeep Dodge RAM. We look forward to having you as one of our valued customers for many more years to come!

October 29, 2024

Ram and the entire operation was great while we were buying the car. After the fact, I asked a couple times if they had a owners manual for the gladiator and I have heard nothing back. It feels like onc More

by pawsible
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ram Abdulahad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. Ram and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

October 27, 2024

they sold me a peice of junk,bought 6 cars there between me and my relatives will never go there again just bought trx from a nh dealer and buying a durango hellcat too my son from same dealer!your service More

by oneoff500
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kirk Schroll
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Oct 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

October 04, 2024

Brittany showed immediate interest for what I needed. Throughout the process, she provided professional service and demonstrated a high level of knowledge about the Jeep product line. More

by Rzompa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad Brittany was able to help, and we hope to see you again!

October 04, 2024

Overall a good experience. However, when my mechanic looked at the car, there were a few issues noted. The sales person said they would cover the repairs but the GM called me More

by williamskeithg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Dunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shamus Gallagher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear that Brittany and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 03, 2024

extremely disappointed with the fiollow up i recieved after noticing that one of my front tires was down to the steel belt . yet the dealership put on a sticker and sent me off i was forced to buy 4 More

by joan23oregan
Sales Price Transparency
Trade-in Experience
Recommend Dealer
No
Employees Worked With
Jerell Difuvio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

October 01, 2024

Cam was so easy to work with, super communicative, and kind. Despite being new to the industry he was beyond professional and a pleasure to buy a car from. More

by Ag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Oct 02, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

We are so glad that Camden had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

September 30, 2024

My overall experience with Colonial is very good. Far better than other dealerships I went. Would definitely recommend Colonial to others who are in the market for Chrysler or Jeep More

by DENI.INF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shamus Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Flattes
Sep 30, 2024 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chrysler Jeep Dodge RAM.

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