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Colonial Chrysler Jeep Dodge RAM

Hudson, MA

Overview
Employees
Reviews
Vehicles
4.7
2,829 Reviews
12 years in a row - DealerRater Dealer of the year for 2013, 2014, 2015, 2016, 2017, 2018 , 2019, 2020, 2021, 2022, 2023 and 2024! Thank you to our customers for your vote of confidence! We work hard to take care of our customers and we appreciate the compliments. A vehicle is a significant purchase and we appreciate the fact that our customers choose us. We would love for you to visit us and let us show you what we are all about. Our showroom and service areas are large and accommodating. We can display and show more than 25 vehicles inside and we have an indoor delivery area for those days when being outside just isn't an option. Our service staff is exceptional. Our goal is to get your vehicle in, get it serviced correctly and get you back on the road with an absolute minimum of inconvenience. Our customer lounge has free Wi-Fi, free gourmet coffee, Pub style tables and leather furniture, a massage chair and a 52" flat panel HDTV. We provide all of this at our very convenient location, just off Rte 495. Easy to find, easy to get to and with that home-town feel. Come spend some quality time with a quality dealership and find out why we say; "Yes, you can have it all... at Colonial"
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24 Coolidge St, Exit 67 from 495

Hudson, MA

01749

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Showing 2,829 reviews

April 28, 2025

I arrived early for my appointment and they took me right in and worked on my vehicle right away they we very nice More

by jcmdbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chrysler Jeep Dodge RAM.

April 25, 2025

I had a good experience, Everton ( sales) and Justin ( finance ) were very competent. I loved my new car, thank you. More

by Alexandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everton
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Apr 25, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 23, 2025

There was a big personal change and they lost a lot of their good employees. And they nickel and dime every thing. More

by n7258h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. If you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've gotten the whole story.

April 23, 2025

I asked for a full tune up for a road trip we had planned and all they did was change the oil and replace the tires. They didn’t do a tune up, didn’t even top up my fluids: all the fluids were at the bare mi More

by kerrylynn2789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Kerry, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 15, 2025

I've been coming to this dealer for service for years, never had any issues. Very knowledgable sales department too. More

by cmtaylor55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 14, 2025

Service was completed by the time promised. Service advisors at service desk were polite and friendly. More

by jim_mcintyre11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 11, 2025

I have enjoyed working with Colonial. Always professional and always willing to hear my needs - both from a financial sense and the ideal car for me. I appreciate the attention to detai More

by mchiocco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerell Difuvio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Camden Bergeron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chrysler Jeep Dodge RAM, we look forward to having you as a valued customer for many years to come!

April 09, 2025

Needed3 trips for 1 issue to be fixed, no rental car reservation was made even though car was requested one time More

by EZLAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

April 09, 2025

I think they need the changed the way they make appointments cuz I was doing is put you in line whoever's ahead of you so what uses an appointment if you're cutting Vehicles not in within a half ho More

by starcamper3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

April 09, 2025

Good service and very nice people to work with. Especially appreciative of the ride to and from home while my vehicle was being serviced. More

by douglaspcotejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bama
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Apr 09, 2025 -

Colonial Chrysler Jeep Dodge RAM responded

Thank you for choosing Colonial Chrysler Jeep Dodge RAM. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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