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Colonial Cadillac - Service Center

Woburn, MA

4.7
965 Reviews

965 Reviews of Colonial Cadillac - Service Center

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February 07, 2016

Great service You feel welcome from the moment you arrive by the great greeting you get from the staff. They keep you informed. And they treat you well at pick up More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Person who takes car from you at service
January 25, 2016

Excellent service. Excellent. Work completed fully and on time. I was able to make an appointment right away and work was completed on time. Excellent work all around. More

by Bob4848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2016

Excellent service Excellent customer service and accommodating to the needs of your clients . The service man Was personable amd made it easy for me d gave me a car for More

by Escalade 15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaTores
January 23, 2016

Quick, Organized, Thorough! Every service department should be as efficient as RC Olsen! They were friendly, courteous, and knowledgeable. Better yet, they weren't push and gav More

by Joe P.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the person's name....sorry!
January 22, 2016

service on our srx service was excellent john Bradley is always attentive and helpful joanne the service writer was very helpful and her follow up was great will b More

by jakes1959
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the service writer was very helpful and her follow up was great
January 21, 2016

Best service department ever. R.C. Olsen Cadillac has the best service department of any dealership I have ever visited. They took me in right away and took care of me. I had More

by Russ p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis and Ray Cascio
October 01, 2015

Much better than Norwood Best customer service ever! Very pleased with work but more importantly the way we were treated. Bad experience that would not end at Norwood Cadill More

by Goto Woburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 18, 2014

Olsen went above and beyond to satisfy my concern. After I responded that I was disappointed that my car wasn't washed after a previous visit received an apology from George Dow as the new car wash was More

by jadoyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goerge Dow
July 25, 2014

Good Experience. Had good experience with the service. Will reccomend to my friends. Will buy my next car from Olsen dealer, it will be my ninth Cadillac on the w More

by Poornima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 21, 2014

The Best ! I have been a customer At Olsen for over 15 years, and I can't find the words to describe the service and sales and body shop departments. If they had More

by ecolete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
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