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Colonial Cadillac - Service Center

Woburn, MA

4.7
983 Reviews

983 Reviews of Colonial Cadillac - Service Center

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January 12, 2017

Colonial Cadillac is fantastic . I have bought 4 vehicle here. Always have a great selection of vehicles. Their service department is Top Notch. Joanne Sasso is the BEST. More

by danbillerica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Sasso (Service), Gary Carman (Service Manager), David Gomes
January 10, 2017

Parts Guys are the BEST! I have been going to Olsen - now Colonial Cadillac - for years. I am always treated with respect by the staff there - Jay, Dave and Steve truly go ou More

by Satisfied Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Laurino, Steve Jensen and Dave Grant
January 10, 2017

Best parts Dept hands down!! I've been coming to this dealership for many years. Ive always been treated with respect and the service is excellent. The parts Dept is very knowledg More

by Caddyshaq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave, Steve, Jay (parts Dept)
December 17, 2016

Brett was great Having my oil changed at the dealership at first hand issues. They did not have my oil filter. The manager sent someone out to get it. Happy customer! More

by UpsetCusgtomer
Customer Service
Recommend Dealer
Yes
Employees Worked With
Bob-service
November 04, 2016

Best dealer hands down! Guy name BOB always helps me out and he makes sure everything is perfect! Ask for him if you go here for service! Quick and easy! More

by Pmaldonado88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
October 17, 2016

scheduled maintenance made the appointment and everything was just great. no problems, they are great third time here for maintenance and it does not get any better. More

by rdwarror46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
j sacco
September 10, 2016

Always a pleasant "waiting" experience (if you have to wait) The best C/S department around anywhere! It beats any other car dealership that I am aware of in all my years of experience getting repairs! More

by BLee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Irwin Siegel
September 05, 2016

Always great and easy I love the way Olsen knows what I want and am there for, I Just have to drop off the car and they fix it, then wash it and I'm done. Car is brought More

by mikes1265
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Martin
August 22, 2016

Service to my vehicles Appointment was made through Ms Joanne Sasso, Service Advisor and upon arrival my vehicle was promptly taken in for service and expeditiously complete More

by yomj
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Sasso, Service Advisor
August 08, 2016

Always great service at RC Olsen . . . Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be p More

by Lawhamel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
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