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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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January 21, 2016

Best service department ever. R.C. Olsen Cadillac has the best service department of any dealership I have ever visited. They took me in right away and took care of me. I had More

by Russ p
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Ellis and Ray Cascio
October 01, 2015

Much better than Norwood Best customer service ever! Very pleased with work but more importantly the way we were treated. Bad experience that would not end at Norwood Cadill More

by Goto Woburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
August 18, 2014

Olsen went above and beyond to satisfy my concern. After I responded that I was disappointed that my car wasn't washed after a previous visit received an apology from George Dow as the new car wash was More

by jadoyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Goerge Dow
July 25, 2014

Good Experience. Had good experience with the service. Will reccomend to my friends. Will buy my next car from Olsen dealer, it will be my ninth Cadillac on the w More

by Poornima
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 21, 2014

The Best ! I have been a customer At Olsen for over 15 years, and I can't find the words to describe the service and sales and body shop departments. If they had More

by ecolete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 23, 2014

I won't go anywhere else I've been doing business with Olsen Cadillac for over 30 years. Now, I live on Cape Cod so I drive 100 miles each way to get my car serviced there. Th More

by capecodacadia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry and Tony (mechanics)
May 16, 2014

olsen cadillac experience My experience at Olsen Cadillac over the years has been excellent. The sales staff and service staff are friendly, honest and accommodating. I would More

by maxiwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 29, 2014

I have always had a great experience with all the people of Olsen Cadillac from the Sales people to the service. I have bought 6 Cadillac's over the years and would buy my next one from Olsen. More

by Joeysky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 07, 2012

Brought in my 8 months old SRX for Rear Axle Service. Not even sure what exactly is the problem. Dropped off the car in perfect condition and the service manager Ray never mentioned to me that my car ha More

by IrateCustomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Cascio (Service Manager), Richard Olsen (the owner)
June 15, 2011

Great people and fast and prompt service. Would highly recommend this Dealership. Never have any problems making an appointment with the service dept and always have my car ready when promised. More

by jrl438
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Mullane Leslie Marr
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