Colonial Cadillac - Service Center

Always a positive experience Any time I have my vehicle serviced at Colonial Cadillac I am treated fairly. If there is a situation where an unexpected issues is discovered, th Any time I have my vehicle serviced at Colonial Cadillac I am treated fairly. If there is a situation where an unexpected issues is discovered, the employee explains what needs to be done and provides realistic options and expectations. I appreciate feeling that I am part of the resolution process as well as a valued customer. More

My Caddy service Always a pleasure to go there. They are always polite and helpful. This is especially important if you are a female. The only place I bring my Caddy. Always a pleasure to go there. They are always polite and helpful. This is especially important if you are a female. The only place I bring my Caddy. More

pleased with service service was performed to my satisfaction and a loan car was provided. the loaner was offered without having to request it. also I didn't pick car up service was performed to my satisfaction and a loan car was provided. the loaner was offered without having to request it. also I didn't pick car up till next and once service was completed and this was not a problem Thanks More

Great service! The reception was wonderful and everyone was very courteous. The service was excellent and on time. The loner car I was given was a wonderful newer mo The reception was wonderful and everyone was very courteous. The service was excellent and on time. The loner car I was given was a wonderful newer model. More

very good they listen to you evan when you say the GaZonka vlv is not working right they will fix it and say no charge thank you they listen to you evan when you say the GaZonka vlv is not working right they will fix it and say no charge thank you More

Good review The service department has good and courteous people who do a very good job. The waiting time is in line with other dealerships I've been to in my yea The service department has good and courteous people who do a very good job. The waiting time is in line with other dealerships I've been to in my years of car ownership. More

Oil Change Great people and great service. Just wish the wait would be shorter, especially when you have an appointment. I don’t have anything else to say. Great people and great service. Just wish the wait would be shorter, especially when you have an appointment. I don’t have anything else to say. More

Service and customer care is awesome Peter from service is always on point with the repair of my vehicle and Denise is always cheerful when we speak to her while paying our bill. Love the Peter from service is always on point with the repair of my vehicle and Denise is always cheerful when we speak to her while paying our bill. Love the people who make my visit comfortable More

Repair to my CUE I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a ple I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial. More