Colonial Cadillac - Service Center

Love colonial cadillac! Denise is the best! She always keeps me in the loop and is very pleasant to work with. Always with a smile on her face. Car is always washed and vacuumed after service is done. keeps me in the loop and is very pleasant to work with. Always with a smile on her face. Car is always washed and vacuumed after service is done. More

I have been a customer for over 30yrs. and cannot say one negative thing about Colonial Cadillac. Sales, service, and anything else, all experiences have been A+++! Christian Aylward has been a terrific hel negative thing about Colonial Cadillac. Sales, service, and anything else, all experiences have been A+++! Christian Aylward has been a terrific help to me. Best in the business, by far! More

Wonderful people working at colonial Cadillac at every level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being resolved. Very pleasant offers coupons when available and I am not expecting a coupon. Answers all of my questions about my car and how to make it last longer…….phone calls are always answered and my questions are always given to one who can answer responsibly …….have been servicing my car here since 2014 withnoproblems. More

Great people, great service, Will go back for any issue that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up More

All I needed was an oil change. Everything is fine and thank you. Will definitely be back. Also love the specials in coupons very helpful thank you. Will definitely be back. Also love the specials in coupons very helpful More

I visited last week. Denise Leigh is a wonderful lady who helped me solved all my problems and provided me coupons. Very good experience over all. helped me solved all my problems and provided me coupons. Very good experience over all. More

Great service experience with Peter Cascio he is highly professional knowledgeable and friendly. He made my service visit a pleasure. He took the time to explain in detail my service issues and handled t professional knowledgeable and friendly. He made my service visit a pleasure. He took the time to explain in detail my service issues and handled the repairs in timely manner at a fair price. More

Great Experience After a long many months from late 2019 until June 2020 I' was looking for another either CPO or a nice pre-owned SUV or car. in June 2020, Colonial h After a long many months from late 2019 until June 2020 I' was looking for another either CPO or a nice pre-owned SUV or car. in June 2020, Colonial had a 2017 Lincoln MKZ on their website and on car gurus with low mileage, great color scheme. After I contacted them online about the Lincoln, their salesman Chad called me at home. Due to the COVID and my health concerns, Chad shuttled the Lincoln up to my home in the Merrimack Valley area of Ma for a test drive. The test drive went great and the dealer took care of better than 3/4 of my concerns. Just under a month from 1st buying the car, they took care of new tires and 3/4 brake job, new car and fob batteries, new speaker, fixed a noise issue with the hatch struts and nav software. The only disappointment is in the fact that their detailer is a bit messy, and my car wasn't vacuumed before they gave it back to me after servicing it. Chad was great to work with as was his colleague Randy. More

Complete dissatisfaction Buyer beware! The Sales Department is second to none, however, that's where it ends. You couldn't find a worst service department if you looked for a Buyer beware! The Sales Department is second to none, however, that's where it ends. You couldn't find a worst service department if you looked for a 100 Years. They don't return calls, They schedule appointments when your lucky enough to get through to them, then the stories start when you get there. Please do yourselves a favor, go somewhere else! More