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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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July 30, 2021

They were able to fix my car quickly and the repairs were under warranty so that was a pleasant surprise. Denise in service is wonderful!! More

by Brittneyz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Denise continues to go above and beyond to help me with my car. She is professional and accommodating. It is always a pleasure to have her been my service advisor. More

by Kylec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2021

They went out of their way to try to find my problem. Renata was very helpful in directing me in how to get my car to the dealer. Called me with updates on their findings. Pleasant waiting area. Did a gr More

by BYPSILVA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata
July 25, 2021

Fast service, problem solved, no charge and they washed my car inside and out. The lady at the desk was super nice. I think her name was Denise. I bought a used 2017 XT5 Cadillac, but the treat me like I w More

by CALDWELLBLUEFOX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Melendy
Jul 25, 2021 -

Colonial Cadillac responded

We really appreciate the kind works Steve. Enjoy your Cadillac XT5!

July 23, 2021

They keep my car operating correctly. They are friendly and good people. They are always going above and beyond to help a customer. Thank you More

by SJLAGRECA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

The service handler was professional and extremely helpful. Everything was explained and all work was top notch. Shuttle service was very helpful and saved me a lot of time. More

by LALANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2021

Very customer oriented service advisor and with the coupons available to customers their prices are very competitive. And they always return my vehicle freshly washed. More

by jadoyon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2021

The service dept. (especially Frank Cullati) does a fantastic job. Everyone i have contact with is courteous, friendly, and honest. You have a great team. More

by MIKECHANEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Cullati
July 17, 2021

The people at Colonial Cadillac are so friendly and helpful. I always feel confident that they will take good care of my vehicle. When I am ready to get another new car, I know I will get the best de More

by JDHOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2021

Great people skills and I’m happy with how fast and thorough. I will recommend for sure! I was also happy with the loaner car, nice 😊 More

by dan.hoban69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who worked on my XTS .
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