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Colonial Cadillac - Service Center

Woburn, MA

4.7
972 Reviews

972 Reviews of Colonial Cadillac - Service Center

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August 04, 2021

Great Job very happy, even with the price!I was going to Great Job very happy, even with the price! I was going to Herb Chambers in Lynnfield, never again! Thank you for the service on my XT5 More

by jravagno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 02, 2021

I had to move up my appointment and they were very accommodating. Service was fast and friendly. The work was done quick and the service manager gave me a ride back to work in his personal vehicle s More

by LREGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
August 02, 2021

Great Dealer, Christian was my service adviser great guy honest and knowledgeable. I would 100% recommended. Dealer has best technicians for your Cadillac. Thank you More

by holvinpena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
August 02, 2021

Over the many years that I have been getting my cars serviced at Colonial Cadillac, the team is continually committed to excellent customer service, quick resolutions, and building strong relationships. More

by kirk.schneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata, Christian Aylward, Andrew Mackillop
August 02, 2021

All current service issues were taken care ofCompletion All current service issues were taken care of Completion time was correct If I needed a loaner one was available Prompt call back by service More

by JOE.CARABELLO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 02, 2021

I like costumer service all staff very nice when I go there service/ other stuff to fix they do very quick dot have to long wait I like colonial Cadillac Woburn ma and highly recommend please try one tim More

by kps_prem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 01, 2021

The Cadillac team was professional courteous and very helpful in performing the service that was necessary for my car at an affordable price thank you More

by RICK750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 01, 2021

I have been a customer for a long time now but the last time I came in for a problem I was very surprised when I talked to Pete when I checked in . Pete took my SRX out to see what I was talking about a More

by Cire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2021

Denise, the service rep listen to my deeds and took care of everything that I asked her for. I only gave her four because the car wash was supposed to be broken but I feel they still could have vacuum the i More

by BROWNCAT49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2021

Always a pleasant experience. Service reps explain everything perfectly before any work is done. Work is done exactly as stated without issue or up selling More

by JFHELBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renalda
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