Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
965 Reviews

965 Reviews of Colonial Cadillac - Service Center

Sort by
August 08, 2021

Denise and Joe at Colonial Cadillac were excellent and staff was very responsive. The ensured Drop-off and Pick-up went smoothly. Process was very convenient. More

by rp572
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2021 -

Colonial Cadillac responded

Hello ! Thank you so much for the kind review ! I think you may have made a mistake filling it out. Could you please answer the overall experience question and recommended question the way you answered the others? Thanks , as it is so important to both Joe and Denise !! Have a great day !

August 06, 2021

Service advisor excellent as always. Knowledge of my car is excellent, she is warm and caring. Denise always goes over and above to help her customers. More

by PFSAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2021

Great Job very happy, even with the price!I was going to Great Job very happy, even with the price! I was going to Herb Chambers in Lynnfield, never again! Thank you for the service on my XT5 More

by jravagno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 04, 2021

I took my car in for an impromptu service and Pete was quick to assist. Upon his inspection he guided me to what needed to be done. He got my car in and out the next day- which was great as I was leavin More

by VALERIE.OKANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Over the many years that I have been getting my cars serviced at Colonial Cadillac, the team is continually committed to excellent customer service, quick resolutions, and building strong relationships. More

by kirk.schneider
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata, Christian Aylward, Andrew Mackillop
August 02, 2021

All current service issues were taken care ofCompletion All current service issues were taken care of Completion time was correct If I needed a loaner one was available Prompt call back by service More

by JOE.CARABELLO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 02, 2021

I like costumer service all staff very nice when I go there service/ other stuff to fix they do very quick dot have to long wait I like colonial Cadillac Woburn ma and highly recommend please try one tim More

by kps_prem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 02, 2021

I had to move up my appointment and they were very accommodating. Service was fast and friendly. The work was done quick and the service manager gave me a ride back to work in his personal vehicle s More

by LREGO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
August 02, 2021

Great Dealer, Christian was my service adviser great guy honest and knowledgeable. I would 100% recommended. Dealer has best technicians for your Cadillac. Thank you More

by holvinpena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
August 01, 2021

The Cadillac team was professional courteous and very helpful in performing the service that was necessary for my car at an affordable price thank you More

by RICK750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
...
87
...