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Colonial Cadillac - Service Center

Woburn, MA

4.7
965 Reviews

965 Reviews of Colonial Cadillac - Service Center

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August 16, 2021

Renata was the only person I dealt with. She was so accommodating, personable, and so friendly! She was an absolute pleasure to deal with. She was extremely clear on her explanation on what service had More

by HURRICANE423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
August 16, 2021

Service writers always pleasant to deal with. I will continue to there for service when ever it is needed for stuff I can t do myself. More

by DFGIORDANOJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 16, 2021

As always- every person I was in contact with did an amazing job! From the minute I walked in- to the moment I picked up my vehicle, I was treated professionally and with a positive, friendly attitude. More

by BBARON1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mackillop
August 16, 2021

Wonderful experience with Colonial as usual. Great Wonderful experience with Colonial as usual. Great professional people who take great care to please me. I highly recommend Colonial Cadillac. Denis More

by MARGARETMANNION2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 16, 2021

What keeps me coming back to Colonial is the honesty of the personnel that I deal with, even when I make the appointment the person I’m booking my appointment with is an awesome awesome person very nice an More

by TAD505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
August 13, 2021

Went in for an oil change and tire rotation and two recalls on the vehicle so they also took care of it spent a little more time than I thought there but everything was taken care of More

by midnightus58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2021

The staff is always welcome and friendly. They are very thorough with their service. Upcoming needs for my car were clearly explained. I received my car clean and shiny after my oil change. More

by DARLAMINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 12, 2021

i have always been and continue to be very pleased with the service and attention I receive when I take my car to Colonial Cadillac. More

by GJBARRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : courtesy car driver
August 10, 2021

The employees are very friendly and helpful. They clean and vacuum our car every time we have service. Love Colonial Cadillac - wouldn't go anywhere else. More

by JDHOGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Mackillop
Aug 11, 2021 -

JDHOGA responded

I have been dealing with Colonial Cadillac for many years now and always enjoy the best customer service. The people there are always so friendly and helpful. Wouldn't think of going anywhere else.

August 09, 2021

Service and Sales staff followed up immediately when I notified them of a problem. Very friendly. The Service Dept. made the appointment, pick-up, and delivery very easy. More

by rp572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Latores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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