Colonial Cadillac - Service Center

Over the many years that I have been getting my cars serviced at Colonial Cadillac, the team is continually committed to excellent customer service, quick resolutions, and building strong relationships. serviced at Colonial Cadillac, the team is continually committed to excellent customer service, quick resolutions, and building strong relationships. More

All current service issues were taken care ofCompletion All current service issues were taken care of Completion time was correct If I needed a loaner one was available Prompt call back by service All current service issues were taken care of Completion time was correct If I needed a loaner one was available Prompt call back by service staff More

I like costumer service all staff very nice when I go there service/ other stuff to fix they do very quick dot have to long wait I like colonial Cadillac Woburn ma and highly recommend please try one tim there service/ other stuff to fix they do very quick dot have to long wait I like colonial Cadillac Woburn ma and highly recommend please try one time when you try once you gone love to visit again and again More

Great Dealer, Christian was my service adviser great guy honest and knowledgeable. I would 100% recommended. Dealer has best technicians for your Cadillac. Thank you honest and knowledgeable. I would 100% recommended. Dealer has best technicians for your Cadillac. Thank you More

I have been a customer for a long time now but the last time I came in for a problem I was very surprised when I talked to Pete when I checked in . Pete took my SRX out to see what I was talking about a time I came in for a problem I was very surprised when I talked to Pete when I checked in . Pete took my SRX out to see what I was talking about and when he cam back he had one of the repair men take a quick look at the problem . Boy they told me it was nothing but low fluid and added it to my power steering system . I asked what I owed and was told nothing but if the noise came back to check the fluid and if low come back These people are the best I have had other people work on my cars but these people are tops in my book. Pete’s father Ray was the best and his son is the best. Thank you For having great people working for you. More

The Cadillac team was professional courteous and very helpful in performing the service that was necessary for my car at an affordable price thank you helpful in performing the service that was necessary for my car at an affordable price thank you More

Denise, the service rep listen to my deeds and took care of everything that I asked her for. I only gave her four because the car wash was supposed to be broken but I feel they still could have vacuum the i of everything that I asked her for. I only gave her four because the car wash was supposed to be broken but I feel they still could have vacuum the inside of my car. Last time I was there they washed my car but Galactic to vacuum the inside of my car. More

Always a pleasant experience. Service reps explain everything perfectly before any work is done. Work is done exactly as stated without issue or up selling everything perfectly before any work is done. Work is done exactly as stated without issue or up selling More

Everybody was very pleasant and fixed everything Renata Everybody was very pleasant and fixed everything Renata Starbranch was my service rep and did a great job Parts person helped with remote battery Everybody was very pleasant and fixed everything Renata Starbranch was my service rep and did a great job Parts person helped with remote battery Great job More

Excellent service very pleased with the service I received and prompt every time I have my car service the people are wondering and everything about my visit is fantastic 👍👍😊 received and prompt every time I have my car service the people are wondering and everything about my visit is fantastic 👍👍😊 More