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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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August 30, 2021

Good people great place very knowledgeable. Time spent explaining things to you was very impressive All areas waiting sitting and sitting and shop was exceptionally clean More

by Jc. CINDY MARCHANDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Bussa , Renata 👍, Andrew Mackillop, Rick Melendy
August 28, 2021

I would like give it a ten if I could. Great dealership from sales t service. My buying experience was great. I was in service for my 1st oil change My service advisor Denise Leighwas so friendly and nice, More

by George Dow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Always prompt with appointment time. Got me in in out for routine maintenance. Service staff keeps you informed. Professional and friendly!! Returned my vehicle cleaner that how I brought it in. P More

by William.j.wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2021

Peter got my car in for the service it was due for and had the car back the same day. Always a great experience at Colonial Cadillac. More

by MARYJANEMNM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2021

They fixed my car quickly on the scheduled date so that I could have it back for the afternoon. I don’t have six more words. More

by MMMDDD15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Aylward
August 26, 2021

Great experience at this dealership since 1997. Have Great experience at this dealership since 1997. Have purchased 3 Cadillacs here and always very satisfied. (John Bradley). Service Department and b More

by BJPJRI9C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata Starbranch , Christian Aylward
August 25, 2021

Excellent service, as always! Denise is great to work with -- always helpful and courteous, and takes the time to tell me what is happening. Top notch! More

by MBONACCI13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

Recently had some major repairs done! Maintenance technician Dave explained everything. Great guy! Estimated repair cost was accurate. Peter and Denise are always pleasant and helpful! More

by PJS916
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 24, 2021

Colonial Cadillac went above and beyond to make my buying and service experience an extremely easy one. There is no other Cadillac dealership for me! More

by CAPPYRODS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
August 23, 2021

The service is great. Denise handled my service ands terrific! Other dealerships make promises when you buy the car from them however do not honor the promises. Colonial Cadillac honors the promises m More

by JOANIEBALONEY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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