965 Reviews of Colonial Cadillac - Service Center
Everything worked correctly and everyone considered the fact the car we bought had a problem with the check engine light. Thank you fact the car we bought had a problem with the check engine light. Thank you More
Efficient service very easy to work with. Quick turn around.. Last time I needed warrantee work Christian set me up with a loaner. The rest of the service team is top notch. around.. Last time I needed warrantee work Christian set me up with a loaner. The rest of the service team is top notch. More
My appointment for an oil change and headlamp replacement was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, who was coming later. She was unfriendly. Pete was excellent and got me out quickly. Suggestion for improvement: please tell the person who checks in the customers to have some idea when the car will be ready. I had no idea whether to wait or leave and come back later. More
I brought my car in because the cue system was frozen ( a problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed the problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed there. She explaned the process of checking out the problem and I asked her if Caddy would help on the cost and she took the time to explain the process on that matter,she also asked if the problem could be fixed would it be ok if she ordered the part if it was in in reasonable price we agreed. It was labor day weekend so the parts would not be in until later the following week,so I made an appointment for the following Friday and had the problem rectified I believe she Renata has got to be a real plus to colonial caddy I hope she is appreciated Bruce H. Anderson More
ADealer that works with you. The Service Dept.ranks by far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! More
The people who work there are very nice. They do good work and follow up on the service . They are close to where we live, its also convenient for us thank you. work and follow up on the service . They are close to where we live, its also convenient for us thank you. More
experienced service people, thoughtful dealer personnel , easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time More
Made appt with my salesperson Randy King for service on my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same plac my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same place which made me pleased since i explained i cannot be without transportation. Paul Scola More
Very nice people fast service thanks colonial Cadillac. Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape More
I have been a customer at Colonial Cadillac for ten years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. More