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Colonial Cadillac - Service Center

Woburn, MA

4.7
965 Reviews

965 Reviews of Colonial Cadillac - Service Center

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September 16, 2021

Everything worked correctly and everyone considered the fact the car we bought had a problem with the check engine light. Thank you More

by BARKEEPA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Efficient service very easy to work with. Quick turn around.. Last time I needed warrantee work Christian set me up with a loaner. The rest of the service team is top notch. More

by davidalpert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
September 13, 2021

My appointment for an oil change and headlamp replacement was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, More

by MHOUSE0
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Colonial Cadillac responded

Thank you for the feedback, We will look into this. My apologies, we aim to have a stellar experience each and every appointment..

September 13, 2021

I brought my car in because the cue system was frozen ( a problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed the More

by camille.anderson12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
September 12, 2021

ADealer that works with you. The Service Dept.ranks by far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! More

by JCG1101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2021

The people who work there are very nice. They do good work and follow up on the service . They are close to where we live, its also convenient for us thank you. More

by DSPLZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
September 11, 2021

experienced service people, thoughtful dealer personnel , easy and much needed pickup and deliver services and very nice people did not go into the dealership at this time More

by DOMRANZO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
September 07, 2021

Made appt with my salesperson Randy King for service on my 2019 XT4 Cadillac for Engine Light costantly on my vehicle was picked up at my place of work in am and delivered repaired under warranty same plac More

by NEWENGLANDFRAMES
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King, Christian Aylward, Andrew Mackillop
September 06, 2021

Very nice people fast service thanks colonial Cadillac. Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape More

by neno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
September 05, 2021

I have been a customer at Colonial Cadillac for ten years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. More

by KMUSNIKOW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
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