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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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September 18, 2021

Really really really really really really really really really really really really great sticker placement More

by hootie002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
September 17, 2021

Service was quick and waiting area clean. The advisor was kind and had a great sense of humor. She came to me as I waited to make me aware of changes. She even applied my coupon that I actually forgot to br More

by Morrissh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

Great! I am always happy with the service. I wish I had my car towed with them instead of private. It took an extra two days to get my car there. More

by NINACLARK123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
September 16, 2021

Renata is always helpful & polite, whenever I come in for service. Last year, I had the computer sensor & windshield wiper sensor replaced. Recently, electrical wiring & fuel leak repaired, she has helped More

by ablitch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata.
September 16, 2021

Very helpful and professional thank you Peter. Very understanding,went above job description. Very patient, More

by SMUSTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2021

Everything worked correctly and everyone considered the fact the car we bought had a problem with the check engine light. Thank you More

by BARKEEPA
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2021

Efficient service very easy to work with. Quick turn around.. Last time I needed warrantee work Christian set me up with a loaner. The rest of the service team is top notch. More

by davidalpert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
September 13, 2021

I brought my car in because the cue system was frozen ( a problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed the More

by camille.anderson12
Customer Service
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
September 13, 2021

My appointment for an oil change and headlamp replacement was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, More

by MHOUSE0
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2021 -

Colonial Cadillac responded

Thank you for the feedback, We will look into this. My apologies, we aim to have a stellar experience each and every appointment..

September 12, 2021

ADealer that works with you. The Service Dept.ranks by far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! More

by JCG1101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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