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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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October 12, 2021

Fantastic Service center. Everyone was friendly and easy to communicate with. Very professional and knowledgeable. I waited in the waiting area, where there was ample seating, it was clean, and stocked with More

by M.MARINOCONSTRUCTION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
October 12, 2021

The dealership is immaculate. The sales and service staff are polite, friendly and professional. Denise in the service department is the BEST! She has a wonderful way with people and knows her stuff! My 2016 More

by JFP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
October 11, 2021

Everything was done on time and staff was welcoming. Enjoyed hearing Adam’s voice on the phone. Had a coupon and it saved me $. More

by PETERSON.NANCY.23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam
October 11, 2021

Always professional and courteous with any need that you may have. Always a pleasure to work with them. More

by TONYCIGAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RENATA STARBRANCH
October 09, 2021

Colonial Cadillac always treat their customers very well and I love the service. This service was auto-body related and they managed the insurance Liam very well. More

by GHAM98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Friendly and courteous staff. They always treat you as if you were their #1 priority. More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
October 07, 2021

It was easy to schedule my service appointment and I always find the staff very courteous and friendly. More

by lizsparkshodges0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Was a great experience at the service department. The customer service rep was pleasant and very knowledgeable. Work was done fast and efficient. More

by REBBSTA44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2021

Randy King oversaw our last service at Colonial in a timely manner with precision, knowledge, and expertise. His affect with customers is second to none, and he even took the time to explain a few techn More

by GIAGIAANDPAPOU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

great service!!! very comfortable bringing my vehicle there fantastic a a a a a a a More

by KENNYPARLEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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