Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
967 Reviews

967 Reviews of Colonial Cadillac - Service Center

Sort by
October 29, 2021

I was interviewed about service very quickly and led to comfortable waiting area. Service was prompt and I was on my way home much sooner than anticipated More

by CIFRAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember names
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 star review !!

October 28, 2021

5 star rating your service department 5 star as well,...... I will never go back to Herb Chambers for anything !!!!! More

by MG1ATNW
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!!

Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!!

October 27, 2021

Renata does a little bit of everything. Helped me out. Renata does a little bit of everything. Helped me out. Great Job. Pete gave me great customer service and kept me informed. Always a good experience More

by jimnsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Colonial Cadillac responded

Thank you so much for the 5 Star Review !!! I have passed on the reviews and Everyone says Thank you !!

October 26, 2021

I love colonial Cadillac in Woburn! always take great care of my car very happy with the service. More

by CASCIOFAMILY1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2021

Overall the service was good it just took a little longer then anticipated. Renata Starbranch was both professional and very courteous. More

by BIGALGOLFOCC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Sterbranch
October 21, 2021

Great service and quality. Friendly and detailed. They are a great group to work with. More

by JBM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

Very Friendly And Helpful also they did nice work on My Vehicle and I Was Satisfied. More

by CLRKCHILLWILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2021

The Service representaives are alwasy accomodating, knowledgeable and profession. A great group to work with. More

by Ed41
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

The car was serviced on time. The people that I dealt with were extra friendly. The waiting area was clean and maintained. More

by SKARB1163
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2021

The Service Rep, Renata was professional, friendly and explained the services required in detail. Projected concern for the customer's satisfaction with the product and service. Overall pleasant visit More

by ROBERT_SEIFERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
...
78
...