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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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November 17, 2021

Always keep you up to date on the progress of your automobile. Staff is pleasant and helpful. More

by WARREN.BERGLUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 15, 2021

Service was great as always at Colonial Cadillac dealership. Peter is always helpful and great to work with. More

by JBM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Wait time is very long, had an oil change done and was there for a little over 3hrs, they did redeem themselves and took card of me so I was satisfied. More

by sdmcdesigns
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Nov 15, 2021 -

Colonial Cadillac responded

Our apologies about how long your service experience was. We am glad to hear that they took care of you. We hope to continue servicing your vehicle needs in the future.

November 12, 2021

I have a wonderful experience here. It is my first few months living here from out of state and the guys really helped me out! Super chill, comfortable and funny! Thanks for all your help! you rock! John More

by miranda.lou.cox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Very good experience. Renata my Service Advisor was excellent. Recall work was completed when promised. More

by DAVHAV57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
November 11, 2021

They made making appointments easy and attended to my requested service professionally and in a reasonable time. Waiting area very comfortable and nice amenities. More

by BDCAMP1953
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

I always feel that my Caddy DTS is good hands when I need service...Pete is aways there when I need him More

by JohnJ
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Woke up to needing a jump start on my 2 year old Cadillac … I called the service department and they fit me into their schedule later that day. I dropped my SUV off right away for fear of not being able to s More

by JODYMACE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Colonial Cadillac is by far the best dealership I have ever experienced. I bought my 2021 CT5 there and the entire experience was a pleasure. Can't say that about the others. The service department is awe More

by William.j.wilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Always a great experience at Colonial Cadillac. The staff are committed to ensuring a positive outcome and cutomer satisfaction. More

by Ed41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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