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Colonial Cadillac - Service Center

Woburn, MA

4.7
967 Reviews

967 Reviews of Colonial Cadillac - Service Center

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November 26, 2021

Great costumer service, friendly team members and time efficient ! One of the better service teams I’ve met to represent Cadillac ! More

by VEMOLLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 24, 2021

Its always an awesome experience at Colonial Cadillac. Renata was fabulous!! Give that girl a Raise!! More

by GERIKEOUGH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata
November 24, 2021

Alex and his team are terrific. They go above and beyond to be sure you are satisfied with you service More

by LEERWISE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
November 23, 2021

I was Very satisfied with the service I received from Colonial Cadillac. Peter Cassio Was very helpful in helping me with setting up the Service appointment. More

by VMMORGANTI
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2021

I was Very satisfied with the service I received from Colonial Cadillac. Peter Cassio Was very helpful in helping me with setting up the Service appointment. More

by BLNOELB15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2021

Clean respectful and reasonable .My vehicle was done in Clean respectful and reasonable . My vehicle was done in a timely fashion. They washed and vacuumed after service Was complicated More

by KADAVE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
November 17, 2021

Always keep you up to date on the progress of your automobile. Staff is pleasant and helpful. More

by WARREN.BERGLUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2021

I've dealt with Renata several times and she's friendly, helpful and a treat to work with. Have always had a good experience with service. Everyone is friendly and helpful. More

by BDASWIZZLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
November 15, 2021

Service was great as always at Colonial Cadillac dealership. Peter is always helpful and great to work with. More

by JBM1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2021

Wait time is very long, had an oil change done and was there for a little over 3hrs, they did redeem themselves and took card of me so I was satisfied. More

by sdmcdesigns
Recommend Dealer
Yes
Employees Worked With
Not sure her name
Nov 15, 2021 -

Colonial Cadillac responded

Our apologies about how long your service experience was. We am glad to hear that they took care of you. We hope to continue servicing your vehicle needs in the future.

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