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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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December 20, 2021

Very good experience. I had my vehicle serviced. They were knowledgeable, courteous and I was in and out quickly. More

by apv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2021

We a had a great experience with the sales and We a had a great experience with the sales and management team! I would recommend this dealership to friends and family. More

by ssnow0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Melendy
December 18, 2021

Service representatives need more training on how to deal with customers. One in particular is very unknowledgeable Need more training or removed More

by BC62EAGLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

We have a Cadillac dealership less than 5 minutes from home and will always drive to Colonial for all of our services. The staff provide exceptional customer service and always in a timely manner. More

by Ltwheeler500
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata , Andrew Mackillop
December 17, 2021

Excellent service and customer service. Always keep you updated on repairs and any additional issues that are found More

by ROACHG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
December 17, 2021

Fast check in, good service and clean waiting room with good coffee. Car was returned clean inside and out. More

by ZIDZIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2021

Everyone was courteous and pleasant. The place was clean and the waiting room was good. Except I could smell the rubber on the tires that they had in the front. More

by CSCLAFANI555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
December 16, 2021

I had a wonderful experience with my service appointment. I was scheduled for a Factory recall and a Brake system diagnosis. Several issues with brakes, links and rear axel bearing where discovered and repai More

by RILEYRBJ
Customer Service
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

I loved the online booking option. The wait time to get an appointment was reasonable. Great service as always. More

by lauriehunthomes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
photos are too small, I don't know who I dealt with.
December 13, 2021

I am very happy with Colonial Cadillac service. They do a fabulous work and are extremely organized. A nice dealership to work with. I highly recommend Colonial Cadillac for their excellent service. More

by CHERYLSTAKUTIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't see the person I worked with listed in service listed.
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