Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

Sort by
January 03, 2022

I am always grateful for the great service provided by I am always grateful for the great service provided by all departments at Colonial Cadillac: Service, Collision, and the waiting room. Angela Gazz More

by ANGELAGAZZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
January 01, 2022

They are very thorough when servicing my card. The staff is very kind and nice! More

by KMARYBETH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renata
January 01, 2022

Work was completed in a timely manner and the service I received was excellent. And all issues were addressed. More

by JHAGGS4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2021

Always super helpful, quick service, and great appointment times. I trust them with my vehicle. More

by J.B111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Renata Starbranch
December 29, 2021

Excellent service...service staff was great and efficient. Thank you colonial see you soon Happy new year 🎉 More

by SWEST7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2021

Christian Alyward went above and beyond in fixing my 2011 Cadillac SRX and having it ready 2 days before Christmas! More

by dcrowley2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
December 24, 2021

Great experiance from the moment I made my appointment and util I finally drove away with a service on my SRX. Service writer was great as was the cashier. I highly recommend this Cadillac dealership to More

by BGALASSO44@yahoo,com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

Very bad in devices ,sales especially Lynnfield ma the management and the the services department More

by marwalivery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Pete Cascio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
2.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
Dec 27, 2021 -

Colonial Cadillac responded

Mr Marwa, I reviewed your Repair Order with my Service Manager. We are awaiting a part to complete your repair on your Escalade. Please Call me at your earliest convenience. Thanks. Alex Rogers

December 23, 2021

Friendly and efficient staff. Kept me informed and completed the work in a timely manner. More

by KTRUND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2021

Pete was great, My car was ready as promised and the recall repair was completed More

by CGSULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
71
...