Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

Sort by
January 13, 2022

Very professional. Work completed in a reasonable amount of time. Staff friendly and courteous. Made sure I was completely satisfied prior to leaving the dealership More

by Barnzy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
January 12, 2022

Very professional team. They listen and treat you like family. From the General Mgr, Alex to the person sweeping the floors, nothing but great experiences. More

by SteveD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
January 12, 2022

The battery on our car sounded strange. It was a Saturday around 1:00. So I called talked with someone very, very helpful. She said bring your car In now & we'll check it out. I went right in & More

by JACKIE.NADEAU1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2022

The service desk Receptionist are very friendly and informative. They are responsive to all my questions and concerns More

by DEBBIE.ACCARDI1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2022

I recently bought a used Cadillac and I needed to find a new Service Center for some repairs and someone I could trust. This place was great and I couldn't be happier with the results and service. Found my More

by ddemichele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
A different woman
January 10, 2022

Excellent professional service. Staff was very friendly and informative. I’m a second generation customer and my family has always been satisfied with this dealership. More

by cadijack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
January 07, 2022

Christian service manager is a great guy!!! Always prompt and accommodating. I don't even drive a Cadillac currently and I still bring my different style model vehicle there for my service needs. More

by FIRSTCLASSHOMECARE1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
January 06, 2022

The service and professionalism are excellent, the service representative was very helpful and knowledgeable, work was completed in a timely fashion. More

by TOMFER2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2022

I trust the workmanship at Colonial and find my service rep Pete extremely attentive to my needs and assuring all my questions and concerns are addressed More

by FRED.PACE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah (shuttle driver), Christian Aylward
January 03, 2022

John is fantastic over in collision. Reasonable, fair, and timely. Highly recommend for any of your collision-related needs. More

by ashleyarchangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
70
...