Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
983 Reviews of Colonial Cadillac - Service Center
Sort by
March 26, 2024
dealership is close, convenient, with a well trained repair staff.Renata is very helpful with repair appointments,and rentals. repair staff.Renata is very helpful with repair appointments,and rentals. More
by KENGHOST
Verified CustomerEmployees Worked With
March 26, 2024
Always treated nicely and efficiently. Good explanation of issues. Renata fights for me, when needed. I usually leave pleased with the result of my visit. I travel quite a distance now Good explanation of issues. Renata fights for me, when needed. I usually leave pleased with the result of my visit. I travel quite a distance now for service. More
by ELAINE.WALLACE1
March 24, 2024
Excellent customer service, both Colleen & John were professional & very helpful. I would highly recommend Colonial to family & friends. professional & very helpful. I would highly recommend Colonial to family & friends. More
by BRHOGAN
March 22, 2024
Really like this dealership. Great customer service. Friendly and accommodating staff. I've been dealing with Dave Robinson and he has been knowledgeable and responsive! Great customer service. Friendly and accommodating staff. I've been dealing with Dave Robinson and he has been knowledgeable and responsive! More
by lynne.dewey
March 21, 2024
It cost 1200 dollars for repairs which was not expected and my tires all had different air pressure why small risk undone but u still are more money than u should have and my tires all had different air pressure why small risk undone but u still are more money than u should have More
by RGGJR36
March 14, 2024
I tried to talk to Colonial about potentially repairing my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would be a violation of dealer policy. I mase several inquiries via the Internet and I'm still waiting some 48 hours for a return call from the service manager. They were more than eager to try to sell me a new car. They just don't want to repair them. Watch out. More
by Bostonian
Employees Worked With
Anna
March 05, 2024
I've bought 7 or 8 Cadillacs from you guys over the years using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the Deville's I loved and now have done away with the XTS. I hate SUV'S and the smaller caddies are 4 cylinder and I'll never buy an electric car. I'm in a real quandary on what to buy that won't cost me an extra $20,000. I usually buy an executive used with about 15.000 miles and not sure what to do. More
by JImmyd522
Employees Worked With
March 01, 2024
Peter is terrific. He always meets our service needs and repairs quickly and efficiently. Always on time with our appointments. Gets the job done He always meets our service needs and repairs quickly and efficiently. Always on time with our appointments. Gets the job done More
by lisa@kennyscar.com
February 29, 2024
Service department employees Denise Leigh and Peter Vincent are great. They are very knowledgeable and listen well to issues that arise with my Cadillac. Vincent are great. They are very knowledgeable and listen well to issues that arise with my Cadillac. More
by Farmdog0
February 17, 2024
Colonial Cadillac is a great dealership and appreciate their customers. Their service is excellent and the people are great their customers. Their service is excellent and the people are great More
by ghamilton10
