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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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April 29, 2022

Peter was the best at this visit. Addressed all my concerns and I was in and out fairly quickly. Thanks!! More

by whitebear725
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2022

On time excellent service and good communication. Nice clean waiting room with coffee and snacks. More

by shabp2465
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Staff was very friendly and knowledgeable and the on my car was done in a timely manner More

by MURPH786
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Bradley
April 28, 2022

Nice employees they are always consistent and never try to upsell my anything I will return More

by TONI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
April 27, 2022

Great service and very attentive to my needs. Very professional and courteous and explained the service in great detail. More

by DFRASER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward, Andrew Mackillop
April 26, 2022

Excellent customer service! Fast and efficient! I would highly recommend Dave to anyone looking to purchase. More

by CC2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Peter was extremely helpful getting my inspection sticker for my Jeep. Got fast service. Great team work for the service department. More

by jeepgirlam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Oil change took over 90 minutes. I was late getting back to work. I was told car was being washed, the wash never happened. More

by MARK.LYDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Denise Leigh
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Colonial Cadillac responded

Mark, I reached out to you on this matter. Please give me a call to discuss. Look forward to it. Thanks.

April 25, 2022

I needed to have work done in the collision center and both gentlemen in there were great! More

by JARROD.H.SNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Jensen
April 25, 2022

Waited on as soon as arrived at dealership. Service writer was pleasant and answered all questions More

by Linda B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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