Colonial Cadillac - Service Center

No communication between service and call back, to no one’s fault. Everyone is so busy, it s unknown if car was ready ( it was) after 4 days, but found out after 10. one’s fault. Everyone is so busy, it s unknown if car was ready ( it was) after 4 days, but found out after 10. More

Renata was very knowledgeable and responsive. She was able to get my daughter’s car fixed quickly so we could start our post graduation trip across the country. She was able to get my daughter’s car fixed quickly so we could start our post graduation trip across the country. More

Colonial Cadillac has done very well with repairing any issues that I come to them about, PLEASE keep up the great work. issues that I come to them about, PLEASE keep up the great work. More

I had my car sent in there with the personal service to be picked up which was great and delivered. My car was in there to have the radiator flushed that was never completed nor done instead my AC was char be picked up which was great and delivered. My car was in there to have the radiator flushed that was never completed nor done instead my AC was charged. I was told that I needed a fan for my car in the pot would cost $1,000 I said no thank you at that point I was told my car couldn't be delivered back home to me and I didn't get it back till Friday it was in the shop for 3 days. I was not satisfied at all because also I was supposed to have the detailing down on my car which wasn't completed so my car was taken from me brought in something else was done to it and I had to pay for it. I purchased a fan from the dealership from another dealership for $290 I'm having it installed for $130 still not sure if that is the problem with the car. I still believe that the car needs the radiator flushed and the fluids replaced and that will alleviate the issue that I had. I will keep you updated. More

Renata is a great service writer - knowledgeable and informative. Always a pleasure to work with. informative. Always a pleasure to work with. More

This dealership has people that care about customer satisfaction and strive to diagnose the problem correctly and fix it. They care about customers and do everything in their power to serve they custom satisfaction and strive to diagnose the problem correctly and fix it. They care about customers and do everything in their power to serve they customer. They give you more than 100%. There is a team effort from service manager to the technician. More

Labor rates are extremely high. The labor cost was more than the parts. $479 for oil change, tire rotation and filters. The labor cost was more than the parts. $479 for oil change, tire rotation and filters. More

As soon as I got there the car was pulled in and the tech got to work. Great Communication and everyone is friendly. got to work. Great Communication and everyone is friendly. More

Reliable and courteous, have been coming here fora long time. Have bought two Cadillacs from you, time. Have bought two Cadillacs from you, More

I say the same thing every time i go to Colonial Cadillac. The place and the people that are employed at Colonial are the best!! Cadillac. The place and the people that are employed at Colonial are the best!! More