956 Reviews of Colonial Cadillac - Service Center
I was impressed with the new coffee plus machine in the waiting area. It would be more comfortable if there were several small tables about near seating for people to put their drinks etc. I was pleased waiting area. It would be more comfortable if there were several small tables about near seating for people to put their drinks etc. I was pleased that my car was cleaned out and in...very appreciated. More
Been going there for years always great. Jason and Peter take care of everything. Always professional. Jason and Peter take care of everything. Always professional. More
Excellent customer service. Work performed at quoted cost. Very happy with my new tires and oil change. Work performed at quoted cost. Very happy with my new tires and oil change. More
Colonial Cadillac in Woburn is the only dealership/service center I trust to bring my 2013 Cadillac CTS-V to. The service department is 2nd to none. I absolutely LOVE Denise, but the whole dealership/service center I trust to bring my 2013 Cadillac CTS-V to. The service department is 2nd to none. I absolutely LOVE Denise, but the whole staff is wonderful and super friendly. They always take top notch care of me. Coming from a DIY mechanic who doesn't trust anybody when it comes to taking care of my car and not ripping me off... I've NEVER regretted bringing my car to Colonial. And that's saying ALOT! More
Thanks Peter he did what ever he can . even they didn’t fix the problem because it Software things. even they didn’t fix the problem because it Software things. More
denise leigh is the best. would not deal with any other place.i bought the car at herb chambers.need i say more...thank you denise. would not deal with any other place.i bought the car at herb chambers.need i say more...thank you denise. More
The best of the best. Alex, Randy, Dave, & Steve went above and beyond. Its a difficult buyers market right now and everyone at Colonial made me feel very comfortable na Alex, Randy, Dave, & Steve went above and beyond. Its a difficult buyers market right now and everyone at Colonial made me feel very comfortable navigating through a brand new purchase. I'm beyond satisfied. Thank you.... More
Overall experience was good, Only thing I was disappointed with was how long car was there. Brought car in on Monday on my appointment time but didn't get it back till Wednesday. A lot of miscomm disappointed with was how long car was there. Brought car in on Monday on my appointment time but didn't get it back till Wednesday. A lot of miscommunication between staff. I actually had to call to find out what was going on with my car... Why have an appointment if car isn't seen till next day almost 24 hours later. More
Colonial Cadillac performed the requested service on my vehicle in a timely and professional manner. I've purchased several vehicles from this dealership and have been very satisfied with the service they vehicle in a timely and professional manner. I've purchased several vehicles from this dealership and have been very satisfied with the service they provide. More
Outstanding customer service! I have always been pleased with my experience at Colonial Cadillac's Service Dept. I have always been pleased with my experience at Colonial Cadillac's Service Dept. More