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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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March 22, 2023

It is always a pleasure to visit Colonial Cadillac for my service needs. The representatives are always knowledgeable, helpful and courteous. More

by Ed41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2023

Awesome Custermer service. Would recommend to friends and family. She was able to help me get my car back ASAP. Totally appreciate it. More

by Djlati2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

great team love the politeness, courtesy and prompt attention to my mattes would recommend them to everyone More

by ellyn.m.delaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 17, 2023

Very easy to make an appointment. Car was taken on time and work was done when they said it would be. More

by KARENJBERGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Renata, the person helping me, was extremely helpful. She communicated very well and gave me good advice for future maintenance needs. They took longer doing the work than I would have like but I belie More

by BRUCEMDESMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Trustworthy and excellent service; the service tech was mindful of customer satisfaction at every level More

by MARIA.E.SILVA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

Christian was great. He kept me informed about the repair and what needed to be done.He took the the time to explain to me what was repaired and made sure I was satisfied More

by RSMEJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 13, 2023

Went in for a usual oil change but ran into a problem, it is a lease so everything was covered thank goodness, but a few days later another problem had arose I’m not going to get into that but after having p More

by JASFLYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 10, 2023

Prompt service. Any additional service is explained to got approval as necessary. Kept informed of status More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mackillop
March 09, 2023

I only had my car inspected but all the staff were super helpfull and nice. especially the technician Jason. so thank you for taking such good care of your customers ! More

by JOE.BORDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
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