Back

Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

Sort by
April 13, 2023

They washed and scratched the whole car when told not to and didn’t even care! More

by PAULECARUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pete Cascio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2023 -

Colonial Cadillac responded

I am so sorry to hear about this Paul. I left you a voicemail please give me a call back 781-935-7000 ~Alex Rogers GM

April 07, 2023

Excellent explanation of suggested service needs and results are perfect. Suggested wheel alignment solved harsh ride. More

by GRIMALF80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Always very nice. They said we vacuumed your car but they never did the back seat floor . Very strange More

by AMELIAKK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

I could not be more satisfied with service which took 2 days and loaner car. More

by PATRICKGUARINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Great service and great stuff there are professional always i service my cars their all the time More

by yassineouarabadam2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2023

Very professional and helpful. I hope and expect to continue throughout my entire lease and to the next. More

by hkhodjat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 06, 2023

Recall was taken care of. Was offered 4-wheel alignment which I now wonder if I even needed. Feels like upselling and I now wish I’d gotten an opinion from another mechanic. B More

by SUEBEZ529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

Very caring, service oriented center of excellence! Highly recommend serving provider - just do it, soonest More

by FRANZONIMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2023

wonderful service department to deal with - kept me informed of progress on my repair, discussed services that would be covered under my warranty , highly recommend this dealership More

by MDURK9410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Oil change, filter and multi point inspection were done promptly so my wait time was minimal. More

by DHALL6491
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
31
...