Colonial Cadillac - Service Center

It' always a positive experience at Colonial Cadillac. The representatives are consistently professional, knowledgeable and accommodating. The representatives are consistently professional, knowledgeable and accommodating. More

I had to have my car towed to colonial via Cadillac Roadside. The truck arrived within the time frame I was told. I spoke with Peter in Service. He called me a couple of hours later to give me an up Roadside. The truck arrived within the time frame I was told. I spoke with Peter in Service. He called me a couple of hours later to give me an update and asked if they could keep it until the next day just to make sure the car was good. He called me by 10:00 AM to tell me the car was ready. II saw Peter in Service when I went to pick it up he gave me a run down on the issue and I was out of there within10 minutes. I was very surprised and pleased at the service I received on this appointment. The first appointment I had at Colonial when I purchased the car was terrible. Peter was polite, courteous and informative. Thank you Peter, Jackie Veri More

Colleen kept me updated . She and the male employee at the collision center were excellent. Though the hood seems to be a little misaligned, I haven’t had the chance to view She and the male employee at the collision center were excellent. Though the hood seems to be a little misaligned, I haven’t had the chance to view it in full daylight as I drive another vehicle for work. I plan to do that this weekend. The collision center staff were quite helpful, and I got my car back much earlier than expected. Because of this, I didn’t need to get a rental car. More

Excellent explanation of suggested service needs and results are perfect. Suggested wheel alignment solved harsh ride. results are perfect. Suggested wheel alignment solved harsh ride. More

Always very nice. They said we vacuumed your car but they never did the back seat floor . Very strange They said we vacuumed your car but they never did the back seat floor . Very strange More

Great service and great stuff there are professional always i service my cars their all the time always i service my cars their all the time More

I could not be more satisfied with service which took 2 days and loaner car. days and loaner car. More

Very professional and helpful. I hope and expect to continue throughout my entire lease and to the next. I hope and expect to continue throughout my entire lease and to the next. More