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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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June 19, 2023

I have no complaints, always a pleasure to deal with Denise. Actually, all are pleasant to work with. More

by tom@gochisinsurance.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2023

Colonial Cadillac is a very welcoming environment. The facility is clean and. My car is treated with care. I can leave there knowing my car is safe to drive, which is important to me because I often h More

by DINGEMI886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Very expensive Expensive. Expensive Need to lower your service fees. Too expensive. Be more reasonable More

by BC62EAGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Colonial Cadillac responded

I will pass this information to our Service Manager. Thank you for your feedback

June 15, 2023

Efficient in dealing with my problem. Everyone was very congenial. I like the dealership more than I like the car. More

by RJB68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Colleen and John could not have been more friendly/outgoing! My experience could not have been easier or better! More

by Shan
Recommend Dealer
Yes
Employees Worked With
Colleen and John in collision
Jun 14, 2023 -

Shan responded

Colleen and John were beyond friendly/outgoing! My experience could not have gone any easier or better, thanks to them!

June 14, 2023

Renata did a great job, also the service department, the dealer ship to me not so good, when my lease ended i wanted to lease again but was no options or very little to lease again, so i sendup baying my le More

by FSILVA10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : i don't remember dealing with this other people.
June 13, 2023

I have always been happy with the service at colonial. The service department is very professional. More

by Joeysky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

the dealer ship is great but from time to time told things that after realise could have been said different More

by JLATEIXEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Always good service - from the service team to the technicians. I plan to keep this car as long as possible, and with Colonial's help that should be a long time. More

by RICKJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2023

Everyone is great! With my latest visit, John and the rest of the collision team were great and helping me keep my car looking great! More

by KLE
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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