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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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July 07, 2023

I was very disappointed. what they have said was my car from 2008 was not worth the repairs. More

by ANTONIO_MORAIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2023 -

Colonial Cadillac responded

Im sorry to heat that Antonio. We do try to do the best by our customers. If you would like to have a further discussion please contact our Service Manager Peter Vincent. Please let us know if we can help in any way

Jul 10, 2023 -

ANTONIO_MORAIS responded

The car as low mileage for a 2008 only 90000 miles. The service I received tells me don't buy a Cadillac any more.

July 06, 2023

The service was courteous and timely. The service was courteous and timely. The service was courteous and timely. More

by mcwinchest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

My service was excellent Only waited one hour The service department are very professional And polite More

by collins01114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

When I asked Bere and members, they were so happy to have me, and I really appreciated the way they treat me More

by TKFAMOUS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Very responsive; knowledgeable people and always willing to help. Will definitely use this place for all my repairs needs. More

by PAOLOCOLOSIMO506506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2023

Denice and Mother were great ! Very professional and friendly!Washing and cleaning of car inside and out ! Great ! More

by ALDINS252
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Colonial cadillac has exceeded any and all expectaions all due to the team at colonial cadillac led by the General Manager, Alex Rogers. Not only did he do a pick up / drop off for a simple oil change , h More

by JENSCADDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Morin, David Robinson, Joe Latores, Adam , Steve J , Andrew Mackillop
June 29, 2023

Outstanding service very professional. Renata got the job done. Very happy with the work they done on the car More

by ECONOMYLIMO
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Outstanding service, always very helpful and friendly when i bring my vehicle for service throughout the years. More

by JAFAR. SILVALEONARD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2023

Excellent and knowledgeable. GM should have her become an instructor for other dealerships! Very satisfied More

by davidaoleary1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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