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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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September 23, 2024

Allways a great experience, Peter Vincent is very customer oriented would dealer to all my friends More

by TOMMECH58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2024

Denise -- "The best I have had take care of Me in a long time of any service dept. More

by ELLIOTTWAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Service writer needs more customer training Calls not returned negative response to easy questions definitely need customer support training More

by TKSJDGREEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

Always a positive experience at Colonial. We have been going there for years. We just leased a new XT5 so will be going there for years to come! More

by RICKJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Liebermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Peter Vincent and Services is the best always gets the job done quickly and efficiently for us. Would never take my Cadillac anywhere else.! More

by lisa@kennyscar.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke 👍
June 06, 2024

Pleasant,welcoming and professional staff. Renata is the best Always a pleasant experience at Colonial More

by BBYRNE0
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

Don’t know Peter Vincent. Dave Robinson is the best! He follows through and communicates well. Great Salesman! More

by FQUEENSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

No communication between service and call back, to no one’s fault. Everyone is so busy, it s unknown if car was ready ( it was) after 4 days, but found out after 10. More

by bonniejohnson2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024

Renata was very knowledgeable and responsive. She was able to get my daughter’s car fixed quickly so we could start our post graduation trip across the country. More

by JIM@ELLISPARTNERS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Colonial Cadillac has done very well with repairing any issues that I come to them about, PLEASE keep up the great work. More

by TAD505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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