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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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July 14, 2023

My car was dropped at my old address and left keys in the car instead of current address. I need to pick up that car. I see it as security issue. Since current resident at my old address know my car he calle More

by SRAKKIRAJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2023

My car was dropped at my old address and left keys in the car instead of current address. I need to pick up that car. I see it as security issue. Since current resident at my old address know my car he calle More

by SRAKKIRAJU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2023

Tires were supposed to have been rotated, however the right front wheel has some minor scratches so I know it wasn't moved. Also no protective covering for the driver's floor mat, mat and door sill were More

by GJNABEDIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Fast and reliable sevice no problems service personal very pleasant and helpful waiting area very clean and comfortable.A+++++. More

by KA1TKO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Denise is the best service advisor I have ever had. She always exceeds my expectations and is a genuine caring person. I will buy my next Cadillac at Colonial because of her. More

by FWWHEELER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2023

Denise was awesome! She kept me current on the status of my Escalade and the service performed was done in timely manner and it was returned nice and clean. More

by GARY.SAUVE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

I received excellent service. I recommend Colonial Cadillac to service your vehicle. The quality of service effects my next car purchase. More

by Anthonyperrotta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Went in with a problem and had to make an appointment. 2 days for appointment. Went home and Peter called me and ask if I could bring the car in. I did and it was ready the next morning. Thanks to Peter More

by hrosen19
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jenn in service.
July 10, 2023

I was extremely pleased at the work done on my Cadillac. And also the people that worked on my car as well as the staff More

by ME.ROWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Excellent service and attention to detail by the Colonial team. , I’ll be sure to be back More

by CCONNOLLY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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