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Colonial Cadillac - Service Center

Woburn, MA

4.7
956 Reviews

956 Reviews of Colonial Cadillac - Service Center

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July 28, 2023

People are always pleasant and the service is expedient. I love that they wash and vac the car. Hot chocolate is EXCELLENT! More

by letitride27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

My new go to person Denise L. was awesome to work with, as far as Colonial Cadillac, I don't understand why my glove compartment was tampered with, things weren't the way I left t More

by dar4560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

After two trips, there is still no diagnosis on the check engine light. It has come on and gone back off, before I could drive it there, since my last visit. I will start tracking dates and time, along with More

by DBAKER4608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Always excellent customer service! Denise & Pete are outstanding professionals & always go above & beyond to assist their customers More

by CHERIBEAN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Work was completed as requested and on time. Costs were communicated in advance. Communication was excellent. More

by GELINASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

awesome, steve, john, mark were outstanding took care of our family . really happy with service More

by PHILIP.MATUSZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Demartinis
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Denise is the best. She keeps me updated if I'm waiting and always makes sure that eveything is taken care of More

by MRTOM101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
July 21, 2023

Denise Above and Beyond in customer care. Mechanic I believe it was Dan did a great job. Great to see Peter back More

by Djlati2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2023

Denise Leigh makes it “easy” to get my Cadillac serviced. I trust her and her judgement! More

by charliematteo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 19, 2023

Vehicle was determined to have a dead battery. I spoke with the advisor and they made the necessary arrangements to get the car towed up to Colonial Cadillac. I told him I was not in a hurry and t More

by davidalpert
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer , Denise and Peter.
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