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Colonial Cadillac - Service Center

Woburn, MA

4.7
960 Reviews

960 Reviews of Colonial Cadillac - Service Center

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July 31, 2023

As always, everyone involved was very professional, courteous and knowledgeable. I appreciate everyone’s efforts during this process. More

by Ed41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Special thanks to John and Colleen in the Bosy Shop for taking good care of my car and of me, of course). Kuddos to you both! More

by Dr.D
Recommend Dealer
Yes
Employees Worked With
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John and Colleen in the Body Shop.
July 28, 2023

Everyone at Colonial Cadillac is so friendly and helpful. Alex the manager is a great guy and Randy goes out of his way to help whatever problem you have. All the employees are so customer service friendly More

by JDHOGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Service was fine--needed to make sure they did everything required for normal Maintenance. Assume they did. More

by wrrogow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

People are always pleasant and the service is expedient. I love that they wash and vac the car. Hot chocolate is EXCELLENT! More

by letitride27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

After two trips, there is still no diagnosis on the check engine light. It has come on and gone back off, before I could drive it there, since my last visit. I will start tracking dates and time, along with More

by DBAKER4608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

Always excellent customer service! Denise & Pete are outstanding professionals & always go above & beyond to assist their customers More

by CHERIBEAN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2023

My new go to person Denise L. was awesome to work with, as far as Colonial Cadillac, I don't understand why my glove compartment was tampered with, things weren't the way I left t More

by dar4560
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

Work was completed as requested and on time. Costs were communicated in advance. Communication was excellent. More

by GELINASR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2023

Denise is the best. She keeps me updated if I'm waiting and always makes sure that eveything is taken care of More

by MRTOM101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise
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