Colonial Cadillac

Renata took wonderful care of me and my car. She was knowledgeable, efficient and caring. Renata is one of the biggest reasons I would always return to Colonial Cadillac. She was knowledgeable, efficient and caring. Renata is one of the biggest reasons I would always return to Colonial Cadillac. More

On July 10, 2023,I called to schedule an oil change and was able to get an appointment for July 12th. When I brought the car and spoke to Denise, I realized I needed to change the 2 engine air filters. She was able to get an appointment for July 12th. When I brought the car and spoke to Denise, I realized I needed to change the 2 engine air filters. She was able to coordinate this request and get the work completed on the same day. I appreciate the effort to get the work done without having to return at a later date. More

My car was dropped at my old address and left keys in the car instead of current address. I need to pick up that car. I see it as security issue. Since current resident at my old address know my car he calle car instead of current address. I need to pick up that car. I see it as security issue. Since current resident at my old address know my car he called and I pick up car immediately. Please verify correct address to drop the car and update my current address in your records. More

My car was dropped at my old address and left keys in the car instead of current address. I need to pick up that car. I see it as security issue. Since current resident at my old address know my car he calle car instead of current address. I need to pick up that car. I see it as security issue. Since current resident at my old address know my car he called and I pick up car immediately. Please verify correct address to drop the car and update my current address in your records. More

On July 11, 2023, early afternoon, I contacted your dealership requesting information on 2017 Cadillac XT5. The receptionist connected me with Mr. David Robinson. I explained to Mr. Robinson that my wi dealership requesting information on 2017 Cadillac XT5. The receptionist connected me with Mr. David Robinson. I explained to Mr. Robinson that my wife Gloria and I reside in Southern Maine and that we wanted to confirm the availability of the aforementioned automobile. Mr. Robinson assured me the vehicle was available and that he would have the car in front of the dealership, which he did. In the past I have contacted a different dealership regarding a vehicle’s availability, was assured that it was available and upon arrival, was informed that the car was sold the previous day. When we arrived Mr. Robinson greeted us and immediately asked if we needed the restroom. The rest of our experience was equally exemplary. Mr. Robinson had the car put on a lift so that we could inspect underneath the car. We were quickly presented with an offer, which we accepted. We then met with Mr. Steven Lander to review and sign paperwork and purchase warranties. All of this was done in about 2 hours time. In the course of my life I have the opportunity to work for many organizations. I have learned that the success of any organization is dependent upon the employees. The staff that we have worked with during our purchase are professional, courteous and world class. More

Tires were supposed to have been rotated, however the right front wheel has some minor scratches so I know it wasn't moved. Also no protective covering for the driver's floor mat, mat and door sill were right front wheel has some minor scratches so I know it wasn't moved. Also no protective covering for the driver's floor mat, mat and door sill were dirty when I picked up the car. Otherwise the work was done quickly and I appreciated the rides back and forth. More

David Robinson was fabulous and he made our entire experience at Colonial Cadillac very enjoyable. I would recommend Dave and his team to family and friends without hesitation. All very professional experience at Colonial Cadillac very enjoyable. I would recommend Dave and his team to family and friends without hesitation. All very professional !! More

Fast and reliable sevice no problems service personal very pleasant and helpful waiting area very clean and comfortable.A+++++. very pleasant and helpful waiting area very clean and comfortable.A+++++. More

Denise was awesome! She kept me current on the status of my Escalade and the service performed was done in timely manner and it was returned nice and clean. She kept me current on the status of my Escalade and the service performed was done in timely manner and it was returned nice and clean. More

Adam has taken care of business answered all Mary’s questions. Jennifer at the dealership has been been very professional questions. Jennifer at the dealership has been been very professional More