Colonial Cadillac

Olsen went above and beyond to satisfy my concern. After I responded that I was disappointed that my car wasn't washed after a previous visit received an apology from George Dow as the new car wash was After I responded that I was disappointed that my car wasn't washed after a previous visit received an apology from George Dow as the new car wash was not working. He then offered a complimentary new look car cleaning inside and out including engine steam cleaning. interior shampoo and exterior polish and wax. This was a generous offer and what separates Olsen from ordinary dealerships. More

Good Experience. Had good experience with the service. Will reccomend to my friends. Will buy my next car from Olsen dealer, it will be my ninth Cadillac on the w Had good experience with the service. Will reccomend to my friends. Will buy my next car from Olsen dealer, it will be my ninth Cadillac on the whole More

The Best ! I have been a customer At Olsen for over 15 years, and I can't find the words to describe the service and sales and body shop departments. If they had I have been a customer At Olsen for over 15 years, and I can't find the words to describe the service and sales and body shop departments. If they had a rating of a ten star hotel that would be Olsen, Caddilac , the are very respectfull to all youre needs, and they do everything first class. I know when I buy a car from them they stand behind it 101%. I know my vehicles are safe when I purchasse them from Olsen Caddilac.I wouldn't let my family drive in anything else. More

Olsen Cadillac is AWESOME!!!! I accidentally crashed my beloved 2005 Cadillac STS which was in pristine condition prior to the accident. The insurance company declared my car "tot I accidentally crashed my beloved 2005 Cadillac STS which was in pristine condition prior to the accident. The insurance company declared my car "totaled" therefore, I needed to buy another car. Since I loved my old car so much, I purchased a new Cadillac to replace it. The entire process was a complete pleasure. Chris, in the Body Shop was very nice and very helpful. Dave Robinson, the gentleman who sold me my new car, was also very nice, extremely helpful and could not have made the process of buying a new car any easier. The gentleman I mainly work with in Service, Marc Hecht, is incredibly nice and helpful. Also, I cannot write a review without mentioning Lenny. Whenever I need a ride to or from Olsen Cadillac due to maintenance, service or repair, Lenny is always there to provide transportation for me and could not be a nicer guy. More

I won't go anywhere else I've been doing business with Olsen Cadillac for over 30 years. Now, I live on Cape Cod so I drive 100 miles each way to get my car serviced there. Th I've been doing business with Olsen Cadillac for over 30 years. Now, I live on Cape Cod so I drive 100 miles each way to get my car serviced there. The car gets fixed correctly the first time, I don't get screwed on prices, and I feel the company sincerely cares about me and my cars. Love Ritchie Olsen, Leslie and Jackie Marr, Ray Cascio, Mark Hecht, Tony DiFranco and Barry Gordon to pieces. Olsen Cadillac rules. \m/ Laurie Kraynick More

olsen cadillac experience My experience at Olsen Cadillac over the years has been excellent. The sales staff and service staff are friendly, honest and accommodating. I would My experience at Olsen Cadillac over the years has been excellent. The sales staff and service staff are friendly, honest and accommodating. I would never consider looking at another brand of car because of my past good experiences with Olsen. It just makes life easier to know that getting your car serviced is a no hassle event! More

The experience was very good. My wife and I went for a test drive with Joe and I went to get a sandwich at a deli in Winchester. During the test drive we said we liked the car and decided to purchase it. test drive with Joe and I went to get a sandwich at a deli in Winchester. During the test drive we said we liked the car and decided to purchase it. The paperwork process with Joe and the purchase of an extended warranty was great. I have to say that dealing with Olsen one gets the wow factor from the service leads to sales to cashing out has always been a good experience More

Dave Gomes is a great guy. No hassle no games. I actually trusted him so much I only spoke with him on the phone and agreed on a price, had a friend check the car out, and met him for the first time when I a trusted him so much I only spoke with him on the phone and agreed on a price, had a friend check the car out, and met him for the first time when I actually saw the car for the first time, and I have bought plenty of cars. Of course I test drove it but it was only had 14k. Service dept so far has been equally as impressive. They have gone out of their way to help me a few times. I hope this all continues. They are just regular guys and not the sharks you see elsewhere. They will talk with you even if you arent buying a car. More

I have always had a great experience with all the people of Olsen Cadillac from the Sales people to the service. I have bought 6 Cadillac's over the years and would buy my next one from Olsen. of Olsen Cadillac from the Sales people to the service. I have bought 6 Cadillac's over the years and would buy my next one from Olsen. More

This is the third vehicle I bought from Olsen and specificcally with Dave, he really makes the process quick and easy, they are not the closet dealer to where I live, working with Dave he understands specificcally with Dave, he really makes the process quick and easy, they are not the closet dealer to where I live, working with Dave he understands and respoects the time and does a great job of getting me in and out. More