Colonial Cadillac

Purchase of 2017 XT5 This was my 5th purchase from Olsen Cadillac. I have had exceptional experiences in all of these purchases. Salesperson was very helpful. Was met a This was my 5th purchase from Olsen Cadillac. I have had exceptional experiences in all of these purchases. Salesperson was very helpful. Was met at the door and was asked what he could do for me and then proceeded to show an XT5 that was on the showroom floor. From there, we sat down and he found the vehicle I wanted which was in stock and then we discussed price and came to an agreement on a trade-in value and final cost. Very satisfied with results. More

New Car Purchase This is the second car I have purchased from Olsen Cadillac. I have always gotten great service at Olsen Cadillac. After looking around at other deale This is the second car I have purchased from Olsen Cadillac. I have always gotten great service at Olsen Cadillac. After looking around at other dealerships I decided to get another Cadillac. Rob did a great job showing me different cars with different options. More

Cadillac 2015 escalade Great experience! Love my new car. The staff could not have been more friendly or helpful! They got me in and out as quickly as possible and took c Great experience! Love my new car. The staff could not have been more friendly or helpful! They got me in and out as quickly as possible and took care of every detail. More

Service to my vehicles Appointment was made through Ms Joanne Sasso, Service Advisor and upon arrival my vehicle was promptly taken in for service and expeditiously complete Appointment was made through Ms Joanne Sasso, Service Advisor and upon arrival my vehicle was promptly taken in for service and expeditiously completed. Ms Sasso is always friendly and courteous whenever I bring my vehicles in for service, It is a pleasure to deal with her. More

Always great service at RC Olsen . . . Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be p Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be possible every time, but it was, and she did it all with a smile, and typical Olsen competence. Great service, as always. More

Quick Service My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was lea My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was leaking, they replaced it and had the car ready that afternoon. More

Had leak and they determined it was transmission hoses. Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. S Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. Since the last time in, there have not been any more leaks. More

purchased 2009 cadillac dts very good deal Our whole overall experience was great. We never felt pressured by our salesman Dave Gomes. We were very happy with his knowledge of this vehicle. F Our whole overall experience was great. We never felt pressured by our salesman Dave Gomes. We were very happy with his knowledge of this vehicle. Financial assistance by Lori was very appreciated and helpful. More

Don't purchase from Olsen! I was supposed to pick up my vehicle and received a call from salesman that day the bank was involved with the dealership due to financial distress! I I was supposed to pick up my vehicle and received a call from salesman that day the bank was involved with the dealership due to financial distress! I had already financed thru them and put money down! I was told two choices, first get reimbursed my money and go elsewhere or second, wait it out (unknown if it would be resolved anytime soon)... The day I was purchasing a vehicle over $30,000, Mgr was rude and not very personable, I can see why they are in trouble. Other than that my salesman was friendly and knowledgeable. More

Horrible dealership!!! Stay away. In January I Purchased a 2010 Cadillac DTS Platinum from Olsen Cadillac in Woburn, MA. I paid a little over 23,000 plus $800 for shipping to Myrtle Be In January I Purchased a 2010 Cadillac DTS Platinum from Olsen Cadillac in Woburn, MA. I paid a little over 23,000 plus $800 for shipping to Myrtle Beach. Unfortunately the GPS System has never worked since I received the car. I called the dealership and they said it was likely a defective disk and told me they would send another one. Here it is in June and I have not receive a disk as promised. I have made over 20 calls and each time have been promised by several people at Olsen that they would seen a new updated disk. DO NOT BELIEVE ANYTHING THAT THESE PEOPLE TELL YOU!!! More