Colonial Cadillac

Always great service at RC Olsen . . . Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be p Despite calling only that morning, Joanne fit me into the schedule, and then took me early when I showed up an hour ahead. I know that might not be possible every time, but it was, and she did it all with a smile, and typical Olsen competence. Great service, as always. More

Quick Service My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was lea My car was leaking something so I called to make an appointment and they were able to take my car in that morning and found out the water pump was leaking, they replaced it and had the car ready that afternoon. More

Had leak and they determined it was transmission hoses. Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. S Needed to bring car back a second time as there were still leak occurring. They kept me informed as they tried to determine where the problem was. Since the last time in, there have not been any more leaks. More

purchased 2009 cadillac dts very good deal Our whole overall experience was great. We never felt pressured by our salesman Dave Gomes. We were very happy with his knowledge of this vehicle. F Our whole overall experience was great. We never felt pressured by our salesman Dave Gomes. We were very happy with his knowledge of this vehicle. Financial assistance by Lori was very appreciated and helpful. More

Don't purchase from Olsen! I was supposed to pick up my vehicle and received a call from salesman that day the bank was involved with the dealership due to financial distress! I I was supposed to pick up my vehicle and received a call from salesman that day the bank was involved with the dealership due to financial distress! I had already financed thru them and put money down! I was told two choices, first get reimbursed my money and go elsewhere or second, wait it out (unknown if it would be resolved anytime soon)... The day I was purchasing a vehicle over $30,000, Mgr was rude and not very personable, I can see why they are in trouble. Other than that my salesman was friendly and knowledgeable. More

Horrible dealership!!! Stay away. In January I Purchased a 2010 Cadillac DTS Platinum from Olsen Cadillac in Woburn, MA. I paid a little over 23,000 plus $800 for shipping to Myrtle Be In January I Purchased a 2010 Cadillac DTS Platinum from Olsen Cadillac in Woburn, MA. I paid a little over 23,000 plus $800 for shipping to Myrtle Beach. Unfortunately the GPS System has never worked since I received the car. I called the dealership and they said it was likely a defective disk and told me they would send another one. Here it is in June and I have not receive a disk as promised. I have made over 20 calls and each time have been promised by several people at Olsen that they would seen a new updated disk. DO NOT BELIEVE ANYTHING THAT THESE PEOPLE TELL YOU!!! More

A Wonderful Experience From working with Rob Fereshetian and the finance manager I forget the gentleman's name I must say it was literally the best experience I have ever ha From working with Rob Fereshetian and the finance manager I forget the gentleman's name I must say it was literally the best experience I have ever had buying a new car. Both Rob and the gentleman handling the finance aspect of our sale were absolutely up front, respectful and completely honest with us throughout the whole process. There was never any pressure put on us and they let us make up our own minds which showed us the that they were there for the customers and not only to make a sale. If possible I would rate both gentlemen over 100%. You have gained a customer for life. More

Great experience again My wife and I have always had a very good experience working with Olsen and Joe Latores and the rest of the Olsen sales and finance teams My wife and I have always had a very good experience working with Olsen and Joe Latores and the rest of the Olsen sales and finance teams More

Service experience Service writer Peter was excellent, courteous and knowlegeable, service was completed in a quick and effcient manner. Car was cleaned and the experien Service writer Peter was excellent, courteous and knowlegeable, service was completed in a quick and effcient manner. Car was cleaned and the experience was extremely pleasureable More

correction in a repair I received my car after a 2 week repair in your body shop. Mr. Goolishian drove it to my daughters house 1 mile away and it looked beautiful ! Later I received my car after a 2 week repair in your body shop. Mr. Goolishian drove it to my daughters house 1 mile away and it looked beautiful ! Later in the day I went to drive it and tried to move the seat forward. It would not move . Also the side mirrors did not sense a vehicle on either side. The next morning I went to tell them what was not working and they promptly took the car and made the necessary repair. It was the computer not reading the new part. It was quick and done efficiently. They are truly professional. Thank you Mr, Goolishian and staff of RC Olsen cadillac. More