Colonial Airstream
Millstone, NJ
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121 Reviews of Colonial Airstream
Perfection.. This is my second purchase from Colonial even though I live in Ohio. I drove 8 hours to pick up my vehicle because I appreciate their knowledge and a This is my second purchase from Colonial even though I live in Ohio. I drove 8 hours to pick up my vehicle because I appreciate their knowledge and attention to detail. I don't trust anyone else with my Airstream ! The whole staff is very professional and knowledgeable. Thanks to everyone at Colonial! Fred - Ohio More
Perfect We just traded in our 2015 25’ Airstream Flying Cloud for the 2018 30’ International Signature. We interacted with many sales/service employees durin We just traded in our 2015 25’ Airstream Flying Cloud for the 2018 30’ International Signature. We interacted with many sales/service employees during the process and everyone was nice, helpful, and above all, knowledgeable. Patrick Botticelli was our salesperson and main contact and contrary to other posters whining, Patrick was superb. He was our salesman on our first AS purchase in 2015 and also on our recent purchase. We live in Maryland, about 3 hours from Colonial but even if we lived 10 hours away we would still deal with Colonial because of our trust in them. By the way, we have needed them to make adjustments and repairs and they have always been timely and attentive. We have even called them with questions and problems while on the West Coast and they are always responsive. If we could give them 10 stars, we would! We highly recommend this organization, More
Best Airstream dealer We purchased our new Airstream Atlas less than 6 months after we purchased an Airstream Interstate from Colonial Airstream. We wanted to upgrade to t We purchased our new Airstream Atlas less than 6 months after we purchased an Airstream Interstate from Colonial Airstream. We wanted to upgrade to the new Atlas because it was larger and better for camping for longer periods of time. Colonial was very fair on the trade in price and discounted the new Atlas making the trade easy and affordable. When we showed up to pick up the Atlas we were early for our appointment, but they immediately started working with us and we were on the road in a short period of time. The team at Colonial Airstream has been fantastic to work with and are always there to help. They are very knowledgeable about their products and spend the time to teach you how to use your new motorhome or trailer. There are other dealers much closer to our home but we drive more than 6 hours to Colonial because of their outstanding selection of Airstreams, their service and their dedicated team members. More
One of the most pleasant purchase experiences we've ever had We purchased a new Airstream 19 from Colonial and must say that it was the most pleasant buying experiences we've ever had. The entire transaction was We purchased a new Airstream 19 from Colonial and must say that it was the most pleasant buying experiences we've ever had. The entire transaction was completed by phone (including trade in) -- everything was handled in a very friendly and professional manner. We traveled all the way from Texas and upon arrival were greeted by a great group -- Nick, Patrick and Keith, who all went out of their way to make us feel at home and comfortable. I the final price offered by David was fair and well within what I expected to pay. Our only regret is that we are not in NJ to have all of our service done at Colonial. More
The best experience Bought our first RV from Colonial. We were interested in Airstream but knew very little about them. Patrick’s walk-thru videos are fantastic, except Bought our first RV from Colonial. We were interested in Airstream but knew very little about them. Patrick’s walk-thru videos are fantastic, exceptionally detailed. We were able to “get to know” the Airstream trailers which allowed us to conduct some focused research. We gained so much from the videos we drove from central PA to Colonial Airstream to see them first hand. The entire team at Colonial are passionate about Airstreams and customer service. Overall a first class experience. More
"Excellent service a rare find in the RV world" My experience with colonial was great from start to finish,especially since I didn't purchase my RVfrom Colonial (everyone in the rv world knows how h My experience with colonial was great from start to finish,especially since I didn't purchase my RVfrom Colonial (everyone in the rv world knows how hard it is to get good service from a dealer which didn't sell to you)I purchased privately.From start to finish everyone at colonial was professional nd handled all my needs as was scheduled and actually did what they said they were going to do.Jim C More
Excellent Customer Service and Top Notch Staff! I have bought 4 RV's from Colonial RV over the years. Simple reason is they are the most professional, courteous, and helpful staff I have ever dealt I have bought 4 RV's from Colonial RV over the years. Simple reason is they are the most professional, courteous, and helpful staff I have ever dealt with not only when it comes to RV's but when it comes to vehicle dealerships in general. Every member of their staff from sales to parts to service and including and up to the General Manager go out of their way to meet your needs and are always taking the extra time and steps to make sure any transaction that occurs at the dealership is a pleasant one. One of the biggest reasons I have been a returning customer over the years is that their customer service is always at the highest level no matter whether it is during your initial purchase or years later for service needs or whatever else you may require as an RV owner. Could not be happier with my experiences at this dealership. More
Happy Travels If you didn’t know it - the AirStream culture is a discerning family. Perhaps there’s an expectation for *more than the average buyer. Higher standard If you didn’t know it - the AirStream culture is a discerning family. Perhaps there’s an expectation for *more than the average buyer. Higher standards are sought in quality products and greater attention to personalized service is intuitively valued. We (Airstream owners) require more than the best price. We seek the nostalgia of Airstream and the attention to detail it’s known to afford. COLONIAL AIRSTREAM understands this and delivers in every aspect from first introduction through to final delivery hitch up. Nick, our Sales Rep was stellar in his professionalism. He made sure that we were satisfied with each step in the sale process. We absolutely love our 23CB and without a doubt will return to Colonial for future purchases. Do yourself a favor and become acquainted with them through their YouTube channel. More
Great Experience Great experience from front desk, sales and service and parts. David, Nick and Patrick answered all our questions. Everyone at Colonial was willing to Great experience from front desk, sales and service and parts. David, Nick and Patrick answered all our questions. Everyone at Colonial was willing to help and they treated us respectfully. The guys in service were fast and thorough. They did not rush us through the demo of the anti-sway control, hitch and the rest when we had questions. My only regret was that I could not remember everyone’s name because they did a great job. More
They just do it right! Friendly, attentive and informative are just a few words that come to mind. Nick Lenzo was our salesman for our first Flying Cloud 23CB. When making t Friendly, attentive and informative are just a few words that come to mind. Nick Lenzo was our salesman for our first Flying Cloud 23CB. When making this kind of purchase you should have an idea of what you're looking for before you enter the parking lot. They obviously know this and won't hover. Yet allowing you to take your time checking the model you most likely want. Thank you Michelle for your beautiful smile as soon as you walk in the door. GM David Strain who worked with us personally. Kevin who did our walk through with great detail. Laura Lanzone who dots the I's and crosses the T's. Anthony in the service Dept for working with the extra installs. To all the staff who smiled and greeted us throughout this major purchase. An extreme pleasure doing business with you. Thank you! More