Collierville Chrysler Dodge Jeep Ram
Collierville, TN
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Worst auto repair experience I have ever had. Waited 2 1/2 months for a buckle. It would have been longer but I finally suggested trying another channel or business - within 30 minutes one was found at N 1/2 months for a buckle. It would have been longer but I finally suggested trying another channel or business - within 30 minutes one was found at Napa. I was charged $1,000 even for that one part. Interesting number. Then they lost the keys. The Jeep in question sat there for 2 1/2 months and no one touched it or tried to start it. It was not washed when completed, I was not offered a discount or apology. A gasket on the outside door handle fell off when we opened the door. Simply got a Merry Christmas - I guess expecting us to be thankful. I understand supply chain or employee issues but this was ridiculous and incompetent. I will never go back and will tell others not to go there either. Tom Oldham More
Very helpful. I am having an issue with backup camera. They thought they had fixed it but still having issues. I was told to get it back to them ASAP. I will do that after the holidays They thought they had fixed it but still having issues. I was told to get it back to them ASAP. I will do that after the holidays More
Aaron Williams was a great service advisor. He really helped me get the car fixed in no time. Thank you so much for your patience with me. helped me get the car fixed in no time. Thank you so much for your patience with me. More