Back

Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.4
265 Reviews

393 South Byhalia Road

Collierville, TN

38017

Directions

By Type

Showing 265 reviews

January 30, 2022

Kerry and his Team were great! I was on a timeline and they did their best to get everything done in a timely manner. Easy to work with! More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review. We appreciate your business. - Doug N' Darryl

January 29, 2022

Service seems to have a good knowledge of my vehicle, answers my questions to help make informed decision, not afraid to fix problems rather than the "we'll try this" approach. More

by None
Recommend Dealer
Yes
Employees Worked With
Chadd
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review, We appreciate you! - Doug N' Darryl

January 28, 2022

I waited for my suv to get done for 6 and a half hours to get serviced.when I made an appointment a week ago for 9am to put rear rotors and brakes on,but my suv didn't get pulled in until around 2...when i p More

by Holcomb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We are sorry to hear that you have not had the best experience with our service team. We would love to get a few more details from you in order to make sure that this gets resolved. Please give us a call at (901)-854-5337 at your earliest convenience. Thanks again. - Doug N' Darryl

January 26, 2022

Kerry was a pleasure to work with. Very helpful and knowledgeable as car buying has changed since the last time we purchased a new car. He did not blowup my phone calling incessantly. This is second More

by Corgix2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kerry (sales), Chris (financing)
Jan 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We love to hear that Kerry was able to make your experience a good one. Thank you for your business and welcome to the Collierville family! - Doug N' Darryl

January 20, 2022

Awful experience. Worst offer on trades. Not an easy E shop transaction. New Vehicle had some damage when delivered. Would not recommend these guys! More

by Jjoyner12
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney
Feb 10, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We are sorry to hear that you have not had the best experience. We would love to get a few more details from you in order to make sure that this gets resolved. Please give us a call at (901)-854-5337 at your earliest convenience. Thanks again. - Doug N' Darryl

January 10, 2022

Great service and awesome service advisors. They got me in and out quickly and efficiently. More

by falcon241073
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great rating. We always do our best to be as efficient as possible. Thank you for your business. Come see us again soon! - Doug N' Darryl

January 09, 2022

Very accommodating and worked with us on our trade. Nice people that made buying a new vehicle a pleasant experience. More

by kbond69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney, Cornealous
Jan 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We are so glad that your experience was a pleasant one. Thank you for your business and welcome to the Collierville family. - Doug N' Darryl

January 06, 2022

We got excellent service from Jermaine and got a fair price. I do not think that we got the best financing option. We will have to go through my bank and a bunch of hoops to get the correct rate for th More

by Lee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine
Jan 27, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Lee, Thank you for your business. We are glad to hear that you had a good experience with our team. We do our best to make sure that our customers get the very best finance options, unfortunately, rates are determined by the bank. We are always happy to help our customers secure financing through a personal bank if they provide the best options. We want you to get the best service all around. Thank you again, we are looking forward to working with you in the future. - Doug N' Darryl

December 31, 2021

Pulled up, promptly waited on, customer service was awesome. I had no wait time at all, left my Jeep, got a text and call when ready. Perfect Customer Service! More

by JERRYFITCH100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Phelps
Jan 04, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jerry, Thanks for the great review! This is what we like to hear. - Doug N' Darryl

December 29, 2021

Good service write up and got me in and out quickly. They offer a Saturday first come first serve for oil changes More

by ss309556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnie
Jan 04, 2022 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to rate us, We are glad to hear that our service team was able to get you in and out quickly. We appreciate your business and we look forward to seeing you again next time. - Doug N' Darryl

...
8
...