Collierville Chrysler Dodge Jeep Ram

Bad service Paid $225.00 to get a rear end leak fixed and after two trips still leaking. They said it was leaking because it was overfilled which they did. After Paid $225.00 to get a rear end leak fixed and after two trips still leaking. They said it was leaking because it was overfilled which they did. After contacting them for third time. I decided to buy parts online and do it myself More

Confusing service experience Recall service on 11/9/2016. Upon leaving I immediately noticed my rear view mirror was different...it now had lights and would not dim. I called an Recall service on 11/9/2016. Upon leaving I immediately noticed my rear view mirror was different...it now had lights and would not dim. I called and was told "no, nothing was done with the mirror, that it was always that way,". I had been driving the car over 2 years and knew it wasn't the mirror that was on the car. (I had the window sticker in the glove compartment). It became dangerous at night when I could not dim headlights from my view and ended up turning the mirror completely away so as not to be blinded by high-beams. I called the service department again around the first part of December and this time the repair ticket was pulled and read to me. Wouldn't you know it, the mirror had been replaced as a result of the recall but was not compatible with my car so the electronic module didn't recognize it...it would not dim). (Glad to know I wasn't losing my mind or had an accident dealing with this problem). Went in again per appointment but was sent away as there was no record of it and the person who could fix it didn't come to work. Left very upset. When I got home, service had called for me to come back as the technician had arrived. Got back at 10AM,, cold all day, didn't get it fixed until around 4PM. To Chad's credit, he did buy me lunch. Quite an experience! More

Great Experience and Customer Service I worked with Chris Green and he was awesome to work with! He was extremely helpful and patient. Unlike most sale representatives, he genuinely cared I worked with Chris Green and he was awesome to work with! He was extremely helpful and patient. Unlike most sale representatives, he genuinely cared if the car was a great fit for me. More

Bad customer service Was charged for repair that didn't fix problem took broke radio in they installed updates did not fix problem will not be coming back landers southhav Was charged for repair that didn't fix problem took broke radio in they installed updates did not fix problem will not be coming back landers southhaven is far superior More

Prayers Answered Once I entered the Collierville dealership , my angels were already waiting for me. Anthony and Brandon were great. I would recommend them anytime. Once I entered the Collierville dealership , my angels were already waiting for me. Anthony and Brandon were great. I would recommend them anytime. Thank you More

Great place to buy a Jeep I shopped at several dealerships and online before finally buying a new Jeep. They had the largest inventory, the most customization options, the best I shopped at several dealerships and online before finally buying a new Jeep. They had the largest inventory, the most customization options, the best online search tools, and a staff that was easily the best I dealt with in the process. I was referred by 2 other people who had similar great experiences there. I highly recommend that anyone buying a Jeep to go see Myron & Brandon and Collierville CDJ. More

Poor service! I purchase a new jeep with 35" tires and wheel spacers installed by Collierville Jeep. One month later my 16 year old was diving home at 10:30 at nigh I purchase a new jeep with 35" tires and wheel spacers installed by Collierville Jeep. One month later my 16 year old was diving home at 10:30 at night and one of the wheel spacers came off due to poor installation. We had it towed to Collierville Jeep and pointed out that lock tight was not installed on the spacer. I requested that they replace these spacers with offset wheels. They said no that I wouldn't be getting anything free. They finally agreed that if I purchased offset wheels they would give me $500 for the stock wheels. I purchased a set of offset wheels and when they went to install them they damaged a new wheel. So we had to wait a week. When the work was complete we were given the keys and they didn't remember a deal for the stock wheels. So they did not make me happy, they got more money out of me, and I have 5 stock rubicon wheels in my garage. Avoid this dealer and service department! More

Best car buying experience I ever had Great Dealership, Great Service, the best place I could have ever shopped at for a new vehicle.CJ cooper was the best salesman I met; Great attitude, Great Dealership, Great Service, the best place I could have ever shopped at for a new vehicle.CJ cooper was the best salesman I met; Great attitude, knowledgable, informative, and patient. I didnt have the best credit but the team still worked with me. If I could give her and the rest of the staff 10 stars I most definitely would. More

Great Dealership My experience with dealership was very pleasant. I can't say enough good things about our salesman. He was courteous, helpful and accommodating and no My experience with dealership was very pleasant. I can't say enough good things about our salesman. He was courteous, helpful and accommodating and not pushy. More