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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.3
265 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 265 reviews

February 21, 2020

The friendliest and most professional employees every time I go to have service on my 2 vehicles. As well with all the employees at Collierville Chrysler Dodge Jeep. More

by barrywerne2099
Recommend Dealer
Yes
Employees Worked With
Scott, Bennett
Feb 21, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate the great review and 5 star- rating, Barry!

February 14, 2020

Great customer service. Service took longer than technicians expected but attendant gave constant updates until completion. A customer service rep contacted me to verify my service appointment More

by Rebrewer 01
Recommend Dealer
Yes
Employees Worked With
Scott?
Feb 18, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate the great review and 5 star- rating!

February 11, 2020

Dealership respects and values customers.The customer is Dealership respects and values customers. The customer is aware of service being done to their vehicle. The vehicle was repaired and a efficient mann More

by Cmsweeney81
Recommend Dealer
Yes
Employees Worked With
Johnnie and Bennett
Feb 12, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share about your experience!

February 09, 2020

Prompt, courteous, communicative. Troubleshot DIY wiring and quickly solved my problem for a reasonable price. Went on. Saturday morning which was convenient for me. Thanks! More

by Dcklimetz
Recommend Dealer
Yes
Employees Worked With
Not sure
Feb 10, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to share about your experience and the 5- star rating!

February 07, 2020

Bought my truck there and do all my maintenance there ! Chad helped me again ! All folks are friendly! But most my dealings are with chad so far ! I enjoy coming in there More

by Kurt
Recommend Dealer
Yes
Employees Worked With
Chad
Feb 10, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We appreciate this great feedback and 5 star- rating, Kurt!

January 29, 2020

I went in for an estimate only.. They charged me $160...never ever have I been charged for an estimate anywhere else. Disputing charges and they were trying to tell me I needed things replaced that More

by Memphis
Recommend Dealer
No
Employees Worked With
Chad
Jan 29, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Memphis, we regret to hear this and the inconvenience it caused you. We would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

Jan 29, 2020 -

Memphis responded

Who shall I ask for?

January 27, 2020

Prompt courteous service. I took my new Jeep Grand Cherokee in on a Saturday morning without an appointment. They took care of everything! Good job! More

by Jddarnall
Recommend Dealer
Yes
Employees Worked With
Service writer on duty
Jan 28, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating!

January 26, 2020

I really only get oil changes done at the dealership but I’m always out of there within an hour. They are always courteous And honest. More

by ivisonr
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 27, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the positive feedback, Ivison!

January 08, 2020

Kerry, Darrell, Cornelius, Chad and everyone I have dealt with has been excellent. My wife and I have been driving Lexus cars for almost 20 years now and the experience we have had with my new Jeep Wrangler More

by smithclinic
Recommend Dealer
Yes
Employees Worked With
Kerry, Darrell, Cornelius and Chad
Jan 08, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

We really appreciate you sharing this great feedback! Thanks for the 5-star rating! We look forward to seeing you back at our dealership in the future!

January 06, 2020

I will never go back. They held my car almost 2 weeks even though I had an appointment. After 4 days they still had not even looked at my car. When I complained to the manager he did give me a loaner. More

by Stevenearlbarlow
Recommend Dealer
No
Employees Worked With
Do not recall
Jan 06, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Steven, we regret to hear this and the inconvenience it caused you. We would like to talk more about this with you over the phone. Please give us a call at 901-854-5337 at your earliest convenience. - Doug and Darryl

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