Collierville Chrysler Dodge Jeep Ram

We purchased a 2019 Jeep Sahara on 4.24.20. (which was used by your dealership as a customer loaner). This was during COVID19. Mask were worn by all at the dealership. As of this day 5.24.20 I am STILL tr used by your dealership as a customer loaner). This was during COVID19. Mask were worn by all at the dealership. As of this day 5.24.20 I am STILL trying to get my Jeep Sahara detailed. I feel as if I've purchased the vehicle, all have received their comissions and detailing the Jeep no longer matters. The Jeep has mud inside, someone's jewelry, trash, and dog hair throughout. I have not enjoyed my Jeep Sahara. I have only driven the jeep back to the dealership in hope's of leaving it to get it detailed but because I was coming from work, I was asking for a loaner, but I was denied. As I told Phil Allen, our salesman, we came in to purchase 2 vehicles. We were going to purchase a Charger Hellcat but it seemed as if the salesman and manager were "not on the same page" and it seemed as if we were not taken seriously about the 2nd purchase. Phil is a motivated salesman, but he can only do so much at his level. Each customer should be treated as if the comission is ongoing. We would loved to have been a repeat customer with buying the Charger Hellcat, but at this point we purchased another Hellcat 600+ miles away and were treated with the utmost in respect and customer service. If this Jeep Sahara was used as a customer loaner, why is it I am denied a loaner while my vehicle is being detailed? I am asking that someone contacts me with a date and time regarding getting my Jeep Sahara detailed inside and out. Respectfully, c2thc. More

While helpful with a bolt situation on my Jeep, it is very hard to get in contact with the service department and calls are not returned after multiple messages left. I was not given an estimate on a ser very hard to get in contact with the service department and calls are not returned after multiple messages left. I was not given an estimate on a service required and when I called over a week ago I was told I would be given a call back but I have yet to hear from this to day. More

Great customer service. Friendly staff. Nice clean office/waiting area with plenty of room for social distancing with everything going on right now. Got my car in and got my recall taken care of and p office/waiting area with plenty of room for social distancing with everything going on right now. Got my car in and got my recall taken care of and performed a courtesy inspection. Thanks again! More

Great service at this dealership. Backup camera broke on my truck so I took down that afternoon and they took me right in. They had no camera in stock, but Johnnie said they would overnight one. The truck w my truck so I took down that afternoon and they took me right in. They had no camera in stock, but Johnnie said they would overnight one. The truck was ready first thing in the morning. Extremely happy with the fast service. More

The service was good and everyone treated me nice. The line wasn't long. The service guy Johnny was really nice, he called me and commutated with me about my Jeep before he fixed it. line wasn't long. The service guy Johnny was really nice, he called me and commutated with me about my Jeep before he fixed it. More

The best car dealership in Memphis, Tennessee The best car buying experience that I have ever experienced, and I have bought SEVERAL vehicles over the course of my lifetime. They worked with me t The best car buying experience that I have ever experienced, and I have bought SEVERAL vehicles over the course of my lifetime. They worked with me to get me the lowest price possible. More

Fast and friendly service as always! Excellent staff and service department!You guys are always on top of your game. Thanks Collierville Chrysler Dodge Jeep. service department!You guys are always on top of your game. Thanks Collierville Chrysler Dodge Jeep. More

They were prompt and took care of my needs . Had backup camera programmed. I will be coming here for service. This was first time visit. camera programmed. I will be coming here for service. This was first time visit. More

Always excellent sales and service. I drive from midtown because of these people! The waiting room is nice and I was probably asked by 10 different people while waiting if I needed anything. Truly worth t because of these people! The waiting room is nice and I was probably asked by 10 different people while waiting if I needed anything. Truly worth the drive! More

Always a pleasure dealing with Chad. Recognizing me is important as I arrived and take the tie to actually talk through my requested service. I’m pretty particular and will always check their work. Chad important as I arrived and take the tie to actually talk through my requested service. I’m pretty particular and will always check their work. Chad is always patient and accommodating. Couldn’t ask for more. More