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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.4
265 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 265 reviews

January 29, 2021

I have been very pleased with the service that everyone has provided at this dealership. I will definitely continue to business with them, and will recommend them to family, friends and work associates. More

by Jason Escue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hall Blake, C.J. Cooper, Aaron Williams, Scott Stevens
Feb 01, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review and 5-stars, Jason! We always appreciate feedback from our customers, and we look forward to your next service visit!

January 23, 2021

Chad always responded quickly to my questions, and my car seems to be running great since I got it back. They offer coupons, so it's good to look for one before getting service. More

by MWr84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 25, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We appreciate the positive feedback! Thank you for taking the time to review and 5-stars!

January 03, 2021

Chad was great to work with. Told me that he would have my vehicle serviced in a reasonable amount of time and kept his promise. He was able to provide me a with ride home utilizing their shuttle service. More

by Covo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 04, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the great review and 5-stars!

December 28, 2020

STAY FAR AWAY FROM THESE CLOWNS UNLESS YOU WANT TO PAY MSRP FULL PRICE.I CALLED DEC 27 2020 TO SEE WHAT INCENTIVES THERE ARE ON NEW JEEP WRANGLER I WAS TOLD BY 2 DIFFERANT SALE PEOPLE INCLUDING THE NEW C More

by DANIELBLAZOWICH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
SALES MANAGGER AND 2 SALESMEN THEY LOST 2 BIG SALES I BOUGHT 2 JEEPS
Dec 29, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Daniel, we regret to hear this and the inconvenience it caused you and we would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

November 30, 2020

Rip off. Charged me $408 to change a $45 coil pack that took them a half hour to change. Stay away. If you need service done I highly suggest going somewhere else. More

by troychurch67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nate
Nov 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Troy, we regret to hear this and the inconvenience it caused you and we would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

November 28, 2020

Service was friendly, fast,and efficient no problems with the way they helped me I would definitely recommend their services and they're not very crowded and practice good safety protocol More

by MGUY521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Nov 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-stars and great review!

November 28, 2020

We bought a Jeep Wrangler yesterday and Geoffrey was great! All of the staff was very helpful & very good to us. I would definitely recommend buying a vehicle at Collierville CDJ. More

by abeecham36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoffrey, CJ
Nov 30, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for taking the time to give us a 5-star rating and positive review! Congratulations on your Jeep Wrangler!

November 18, 2020

Service was prompt and done in timely manner.Only thing was I didn’t get a copy of the work done And no sticker on windshield as to the mileage of the oil change. More

by glennwpac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Nov 23, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and 5-star rating, Glenn!

November 01, 2020

One of the smoothest purchase experiences I’ve had. Joni was attentive and provided top notch service. We also were impressed with the selection of vehicles in our stated price point. Thanks More

by gggreenesr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joni and finance manager
Nov 03, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the positive feedback and 5-star rating!

October 19, 2020

This was the worst service on a recall. They took 2 wks. for the part to return and they forgot to put the belt on. More

by Lightning
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Phelps
Nov 03, 2020 -

Collierville Chrysler Dodge Jeep Ram responded

Hi, we regret to hear this and the inconvenience it caused you and we would like to talk more about this with you. Please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

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