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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.1
266 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 266 reviews

July 08, 2021

Excellent experience. Total time at dealership a little over 2 hours. Big Phil was Awesome. Asked him to text me if they get a Rubicon in and he did the second it hit the lot. Appraisal was done well and e More

by Eric.c.smrt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big Phil Sales, Brando Crouch Manager, CJ Cooper in Finance.
Jul 09, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the 5-star rating, Eric! We understand that purchasing a new car can be a daunting task, and our team strives to make it the best experience. Congrats and enjoy your new ride!

June 30, 2021

I dropped my jeep off and left service was very quick he also showed me how to take my doors off which was very quick More

by renata61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 30, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Happy to hear you had a great experience with our service team. Thanks for the fantastic rating!

June 30, 2021

Employees can make or break a company’s reputation. Johnnie Felts was personable and considerate during my visit to Collierville Jeep. He represents the company very well… More

by Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie Felts
Jul 02, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jane, thank you for the wonderful review and feedback on Johnnie!

June 25, 2021

The entire staff was amazing! Made the process easy and over exceeded all expectations. More

by wildcat832
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Adams
Jun 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! We work hard to meet the expectations of our customers and provide memorable experiences. Congrats!

June 23, 2021

Employees were very helpful, professional, and knowledgeable. Easy buying experience. More

by Car4979
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ and Kerry
Jun 25, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Congrats on your new car, we are so pleased it was an easy experience. Enjoy the new ride!

June 19, 2021

Joni was so helpful; she went that extra mile to find us what we needed. It was an awesome experience; I’ll buy my next vehicle from her too. More

by nancym6868
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joni Eubanks
Jun 23, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We appreciate you taking the time to leave such a positive review. Congrats, and we hope we can be of assistance to you again someday.

June 18, 2021

I recently had my vehicle serviced and was very satisfied as I have always been over the last several years with this dealership.Great reliable service. More

by will s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bennett and chad
Jun 23, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the 5-star review, Will. It's our pleasure to be of service whenever needed! Looking forward to your next visit. Until then, take care!

June 11, 2021

I waited 90 minutes plus for an oil change which shouldn’t have taken that long. Everything else was adequate and average. I wasn’t overly impressed to be honest! More

by jamalmshabazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Jun 14, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hello, we regret to hear that you did not have a great experience at our dealership. If you are interested in discussing further, please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share about your experience. - Doug and Darryl

June 09, 2021

Joshua was very helpful and informative. He made sure I knew everything about my new vehicle. I was pleased with my experience. I will be back More

by Carlie Rogers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Archie
Jun 11, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review, Carlie! We look forward to helping you again in the future and for now, enjoy your new ride!

June 08, 2021

You can't make an appointment but I decided to wait. It took 4 1/2 hours. Service guy was nice he told me about wait time. Who ever did the oil change left oil all over the hood of my car. Did not use dis More

by tim_keys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Jun 09, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Tim, thank you for the high-star rating. We are concerned to hear about part of your experience. If you would like, please give us a call at 901-854-5337 at your earliest convenience. Thank you for taking the time to share. - Doug and Darryl

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