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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.4
265 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 265 reviews

October 13, 2021

Very fast service and completed early. Chad is always ready to help and responds immediately to customer needs. More

by Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Johnson
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We know that being without your vehicle for any period of time is inconvenient so we do our best to limit that time as much as possible. Thanks for letting us know that Chad was able to make your service experience easy and quick. We appreciate your business! - Doug N' Darryl

October 12, 2021

They suck haven’t receive my tags 4 months maintains. Tried to scam me sayin I had to pay get car fix Bennett he full of xxxx want got back with u I have a warranty he lied guy who sold me the car big Ph More

by Brown.rosalind78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Big phill who smoke weed
Oct 12, 2021 -

Brown.rosalind78 responded

There xxxxxxxx

Oct 12, 2021 -

Brown.rosalind78 responded

I need to to get my car fix and they dnt care

October 12, 2021

I’ve had problems with the dealership before, but Aaron did a phenomenal job with replacing and programming my key fob. More

by Cdjrservicevisit101121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Mike
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We are consistently making changes to improve our processes and we would love to hear what we could have done to rate five stars. Give us a call at (901)-854-5337 at your convenience. We want to make sure that during your next visit you receive five-star service. - Doug N' Darryl

October 10, 2021

Excellent experience. Great sales staff. Love the new Gladiator. Second purchase from this dealership. Thanks to Brandon and Laura. More

by sonofellis7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Berryhill , Brandon Coleman
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We are so glad to hear that our team was able to help you find a new vehicle that you love. We appreciate your continued business and look forward to working with you again in the future. - Doug N" Darryl

October 07, 2021

I received excellent professional service from Service Advisor, Aaron Williams from start to finish. Before he began entering my information in the system he checked to see if the parts needed were ava More

by LFBanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams, Service Advisor;
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

That is great to hear! We are so glad that Aaron was able to assist quickly and efficiently. We know that your time is valuable and we will always do our best to get you in and out quickly. Thank you for your business, see will see you next time. - Doug N' Darryl

September 30, 2021

I try to use this dealership for all my service needs. They do not discount anything I try to explain with regard to my vehicle. More

by carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron williams
Oct 01, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Carol, Thank you for taking the time to rate our dealership. We appreciate the 4 stars. However, we would love to hear about any issues that you have had regarding pricing. Your satisfaction is very important to us and we would love the opportunity to either address any pricing issue or better explain the structure. Please give us a call at your earliest convenience at (901)-854-5337. We are looking forward to speaking with you soon. Hopefully, we can get this resolved. - Doug N' Darryl

September 28, 2021

I recently purchased a vehicle form the dealership. My salesman was great. My finance guy was a bit aggressive. I had to return to the dealership the next day to have the radio fixed. It was fixed. I More

by rmblackiii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Geoff(Sales) Bennet(Service)
Oct 01, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us. I am so sorry to hear that we did not address all of the issues when requested. Customer service is very important to us and would love an opportunity to resolve this matter. Please give us a call at (901)-854-5337 at your earliest convenience. We would like to address these issues. Thank you again for letting us know about your experience, we are looking forward to speaking with you soon. - Doug N' Darryl

September 27, 2021

You might pay $500 just for an oil change. Well, let's say maybe about $400. More

by LakeOfFire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Babel Loston
Sep 27, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for sharing this with us. I am sorry to hear that you are dissatisfied with the pricing of your oil change. The cost of an oil change is generally not that high. We would like to speak with you in order to get a few more details in order to resolve this issue. Give us a call at your earliest convenience at (901)-854-5337. Thanks again for sharing this with us. - Doug N' Darryl

September 22, 2021

Great people and great customer service and will be coming back soon thanks for everything More

by Orlandomckinnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
Sep 27, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this with us. We are so glad to hear that our service department was so helpful, that is what we like to hear. Thank you for your business. - Doug N" Darryl

September 20, 2021

Hi my name is Jackie and I had a great experience with my car purchase. It was delivered to my front door without me having to leave home. The Salesman Tyrone Gamble was very nice and very helpful. I would r More

by Jackie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Gamble
Sep 27, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Jackie, Thank you so much for sharing this with us. We are pleased to hear that you had such a good experience with Tyrone. We appreciate your business. - Doug N' Darryl

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