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Collierville Chrysler Dodge Jeep Ram

Collierville, TN

4.4
265 Reviews

393 South Byhalia Road

Collierville, TN

38017

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Showing 265 reviews

October 23, 2021

I really appreciate Collierville Chrysler Dodge jam ram for everything! They have great customer service n are willing to help you get the car or truck that you want! Good people over there and I thanks th More

by andremcdaniel80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Gamble
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the awesome review. We are so glad to hear that our team was able to help you find the perfect vehicle, that is always the goal. We appreciate your business and we look forward to working with you again in the future. - Doug N' Darryl

October 23, 2021

Go see Johnnie if you need anything. Was engaged and wanted to resolve my issue. You must have patience because this industry as with many others is suffering with parts backlogged and technician (labo More

by chu274
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for the review. These are trying times for everyone but we make it a point to be transparent and let our customers know what to expect. We want to take care of our customers and that means resolving any issues as quickly and efficiently as possible. We are glad to hear that Johnnie was so helpful. Thank you for your continued business and we look forward to seeing you again in the future, - Doug N' Darryl

October 22, 2021

Had limited time and Aaron completely took car of my issue. He performed the work in half the time I expected. Very professional dealership that is a pleasure to do business with! Kevin G. More

by Fr8trplt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

That is what we like to hear. We know how difficult it is to be without your vehicle. Our goal is always to address any issues and get you back on the road as soon as possible. Thanks for letting us know that our team is doing a great job. - Doug N' Darryl

October 21, 2021

Always have the best experience from beginning to the end purchasing a vehicle from this dealership. They are upfront and work with you every step of the way. More

by jharrison
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
C.J. Cooper
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We are so glad to hear that you have a good experience each time you visit. Your continued business means the world to us. - Doug N' Darryl

October 21, 2021

Great fast friendly honesty go over the hill for a customer dependable excellent customer service More

by Poohunter1978
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyrone Gambler
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Wow! What a great review. Thank you so much for letting us know that our team is doing such a great job. We appreciate you! - Doug N' Darryl

October 21, 2021

Good experience with my oil change and the vehicle was ready on time. Easy check out process. Definitely coming back ! More

by ADanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie and Aaron
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thanks for the great review. We are glad to hear that our service team was able to take care of your oil change quickly. We appreciate your business and we are looking forward to seeing you next time. - Doug N' Darryl

October 21, 2021

Very satisfied with the level of service I received. Aaron Williams was very helpful with assisting and kudos to the technician that serviced my vechile. More

by Marie Pruitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Williams
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

That's what we like to hear! Thank you for the awesome review. - Doug N' Darryl

October 20, 2021

Chad Johnson ordered brake parts for my truck; said he would let me know when they were in (3-4 days). Called him to check today (day 6); he told me to call the parts dept; they would be the ones to noti More

by Mwells78m
Customer Service
Recommend Dealer
No
Employees Worked With
Chad Johnson, parts Dept
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Thank you for taking the time to write a review. We are very sorry to hear this. Our goal is to keep you informed every step of the way. Give us a call at (901)-854-5337 at your convenience, we want to make sure that this gets resolved as quickly as possible. - Doug N' Darryl

October 19, 2021

Johnnie was an excellent service adviser. He made sure that everything was fixed in a timely manner and updated me throughout the entire process. Whenever I go back, he most definitely will be my service More

by janieca859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnnie
Nov 08, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

Hi Janieca, Thank you for letting us know that Johnnie is doing a great job. That is what we like to hear. We appreciate your business and look forward to seeing you again in the future. - Doug N' Darryl

October 15, 2021

Very regretfully I had a terrible experience with my service expectations. It’s probable that The GM Darryl, and the Ser Mgr Bennett, should get more involved with their clients. More

by TET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron
Oct 28, 2021 -

Collierville Chrysler Dodge Jeep Ram responded

We are so sorry to hear that you did not have a good experience. We would love an opportunity to speak with you in order to get a few more details. Give us a call at your convenience at (901)-854-5337 and hopefully, we can get this resolved. - Doug N' Darryl

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