Collierville Chrysler Dodge Jeep Ram

IF YOU ARE THINKING OF BUYING A VEHILE HERE, let me save you the headache DONT. Tyler (the sales person) was great, so this is not against him. This dealership is just an absolute joke. After purchasing my you the headache DONT. Tyler (the sales person) was great, so this is not against him. This dealership is just an absolute joke. After purchasing my vehicle it took almost 3 months to get my plates. I called the dealership several times asking for an updated on this since my drive out tags were expired and they refused to give me an updated drive out tag. Come to find out, they sent the information to the clerks office to get my plates but sent them all the wrong contact information, and even the wrong address. The dealership did not send them any of the correct information for them to complete everything they needed. I called the dealership and was rudely hung up on twice by the same receptionist. On my third attempt she answered the phone saying I’m transferring you to the sales manager. The sales manager had no way to help. I ended up having to take off an entire day of work and run around town collecting documents for the clerks office to be able to get my plates, all while driving on expired drive out tags. So unless you want to do all the work yourself, go somewhere else. More

All I can say is "Myron McCraney"! ! This salesman, went above and beyond to make our buying experience PERFECTION!! He was honest, personable, and provided us with everything that we ! This salesman, went above and beyond to make our buying experience PERFECTION!! He was honest, personable, and provided us with everything that we requested. If the task was unattainable, he already had a solution which made me very happy. If you are looking to buy a new or used vehicle, this is your MAN!!! He will not disappoint!! Thank you Myron, I greatly appreciate all you did for our us!! Look forward to purchasing another vehicle with you soon! More

Our Challenger Hellcat has been at the dealership for 7+ months! Nothing but excuses and employee turnover. Insurance paid their part but repairs have still not been made. It was even damaged further while months! Nothing but excuses and employee turnover. Insurance paid their part but repairs have still not been made. It was even damaged further while in their possession! Can anyone recommend a good lawyer?? More

I had a great salesman named Joe Bennett who was very helpful and kept me informed every step of the way! helpful and kept me informed every step of the way! More

Inquired about some trucks online. Tyler reached out and answered all my questions. He made the buying experience painless! He is very knowledgable of the brands he sells. Go see Tyler Tyler reached out and answered all my questions. He made the buying experience painless! He is very knowledgable of the brands he sells. Go see Tyler for your next vehicle More

I have been coming to CDJR in Collierville for years for service to my vehicles an never had a issue an now I look forward to purchasing a new vehicle from Bennett, Lexi, an Tyler have been Great if looking service to my vehicles an never had a issue an now I look forward to purchasing a new vehicle from Bennett, Lexi, an Tyler have been Great if looking for Great rather buying or repairs check out CDJR Collierville More

Awesome place to buy a vehicle from! Gave me a great interest rate on the first offer and they aren't tacking on extra charges for bogus stuff like other dealerships are! Gave me a great interest rate on the first offer and they aren't tacking on extra charges for bogus stuff like other dealerships are! More

It’s really convenient to get a reminder and Alexius was great. Very quick service and helpful to my needs. great. Very quick service and helpful to my needs. More

Overall great experience and customer service. The team was very attentive and I will definitely recommend. The team was very attentive and I will definitely recommend. More

I had delimitation with the radio screen in my 2018 Jeep Compas. I submitted a claim for the radio to be replaced. I was told that I had to go into a dealership for to have the radio looked over to confirm Compas. I submitted a claim for the radio to be replaced. I was told that I had to go into a dealership for to have the radio looked over to confirm the cause of it not working properly. I took my Jeep in to Collierville Chrysler Dodge Jeep to have it looked over and was greeted by the service advisor, Jason. He was very helpful in assisting me in getting the radio replaced with the insurance claim. Thanks Jason! More