Colley Ford

Internet Sales Internet sales team was great with no pressure (very, very important to me). Sales staff located my vehicle that was out of the area and had it deliv Internet sales team was great with no pressure (very, very important to me). Sales staff located my vehicle that was out of the area and had it delivered the following day for pickup. Very happy with the overall experience. More

Great Experience I just wanted to say this was one of the greatest car buying experiences I have ever had. We had great service from everyone we came in contact with f I just wanted to say this was one of the greatest car buying experiences I have ever had. We had great service from everyone we came in contact with from the second we stepped on the lot until we drove off in our new car. We have bought our 2nd car from this dealership and highly recommend them to all our family and friends. What a really great dealership this is and a wonderful group of people as well. More

Excellent Service facility Called the dealer and spoke to Larry France to see if i could get my Fusion Hybrid in for routine service. He told me if i could drop it by and pick i Called the dealer and spoke to Larry France to see if i could get my Fusion Hybrid in for routine service. He told me if i could drop it by and pick it up later he could get it done the same day. Dropped the car off at 9:30 am and it was ready by 12:30pm. Larry even got it washed for me even though they were pretty busy. You can buy a car anywhere, but the service department is who takes care of you long after the sale is completed. More

worst car buying experience ever Went to Colley Ford hoping to purchase a new Ford truck..Attracted by an internet special price..After test driving the vehicle I was taken into the o Went to Colley Ford hoping to purchase a new Ford truck..Attracted by an internet special price..After test driving the vehicle I was taken into the office to crunch some numbers and answer the usual ton of questions..The salesman and the receptionist all disappear into the sales managers office for a veeeeeery long time..So long that the other couple that was also being helped walked out..That should have been my first clue to do the same thing..After going back and forth with the sales manager about financing a new truck I decided that I was fine with a used truck..The truck was marked 19000...I was planning to put down 12000 so I thought this would be the easiest deal in the world to close...Boy was I wrong..After sitting in the office for another hour waiting for the approval I was taken into the sales managers office..Which desperately needs to be cleaned..I listened to his shuck and jive about how after putting 12000 down on a 19000 truck my payments would still be over 400 a month for 60 months..Im not a math major but even I know thats total crap..He then tried to say the truck was priced wrong and that because it was used that the warranty would be more expensive..All with a laundry list of other excuses..We negotiated a new price after I stood up to leave..Unfortunately I was blinded by my love for a bad xxx Ford truck..But my nightmare didnt end there..I was left in another waiting room..I think forgotten about..for another 30 minutes waiting for the finance manager..Still feeling totally taken advantage of and kinda pissed off I decided to give her a complete inspection even though I was told repeatedly at the dealer that they give each used vehicle a very thorough inspection and go over every inch to make sure everything is working and in great condition..After my double check I found a cracked headlight with condensation already inside..brake lights that didnt work and turn signals that also didnt work..So I was back at the dealer AGAIN fixing a truck that suppsedly had a VERY THOROUGH inspection before I bought it..Theres not enough space on this page to tell you how terrible my experience was..I still feel like I was ripped off and taken advantage of..The customer service sucked and the truck needed repairs..This was without a doubt the worst car buying experience I have ever had..And I will be sure to tell everyone I know not to ever buy a vehicle there because this is what they should expect..Its such a shame that a company that has been in the city of Glendora for so long will be known for deals like this.. More

Special recognition on Miss Turoci's dealings with us. I noticed the friendly attention that Robin afforded us the moment we pulled into the dealership. Her courteousness and respectful attitude was what m I noticed the friendly attention that Robin afforded us the moment we pulled into the dealership. Her courteousness and respectful attitude was what made me and my wife stayed longer than what I originally intended for this visit at this car lot. After the deal was completed, and the car delivered on Friday, March 7 by Robin, I went back to the dealership a few days later to ask for some items that were missing (number code to open driver's side door, rear cargo cover and net). The first one was handled by Jim at the service department. The cargo cover minus the net was provided by Robin and Nick. I'm so grateful for this assistance. More

Colley Ford Glendora The main reason I purchased my new Explorer at Colley Ford was the sales person, Charles Ball. I was actually at Glendora Chrysler Jeep across the str The main reason I purchased my new Explorer at Colley Ford was the sales person, Charles Ball. I was actually at Glendora Chrysler Jeep across the street from Colley Ford looking to buy a Jeep Grand Cherokee and decided to take a look at the new 2014 Explorer and Edge for comparison. Charles started and ended with his "A" game. Without a doubt he likes his job and knows how to deal with people to make you comfortable, answer any questions and most of all to get you a price that's fair. The Dealer cut the price as low as he said he could go so my wife and I left without buying the car. The next morning Charles called with an additional price cut which got the cost very close to what I wanted to pay. My wife and I bought the car due to the extra effort Charles put into working with us and the sales manager to close the deal. I might have got a slightly lower price if I had kept looking at other dealers but never the attention Charles gave to us. To me if the sales team works this hard to make a deal then I feel the service and everyone else will work just as hard to take care of the customer when coming back for service. More

My first contact was with Amanda, very friendly & helpful. I received a call from Eric Stethem & who is TOP OF the heap WONDERFUL. He found exactly what we had been looking for! NEVER pushy. List helpful. I received a call from Eric Stethem & who is TOP OF the heap WONDERFUL. He found exactly what we had been looking for! NEVER pushy. Listened, looked & found us a beautiful Ford Flex. I can't say enough nice things about our entire experience at Colley Ford. Eric even called me at home after the purchase. He is ONE OF A KIND! Jim in the service Dept. is also a gem. Colley should thank their lucky stars they have them. I'm 72 yrs. old, I've seen a few dealers, sales people & service depts. Colley Ford is TOPS!!! More

I was very please to hear Tony Riech was working at Colley Ford. I had a good buying experience dealing with him at Chino Hills 2 years ago. Tony was very professional and went above and beyond to ensu Colley Ford. I had a good buying experience dealing with him at Chino Hills 2 years ago. Tony was very professional and went above and beyond to ensure an awesome buying experience. Cory in financing Was also highly hospitable. I highly enjoyed the easy going and straight forward way in which they both handled the process. It definitely made buying a car less taxing. I will highly recommend Colley Ford to anyone I know, who is in the market to buy car. Due in large part to Tony's efforts I believe I have found a dealer I can do repeat business with. More