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Colley Ford
Glendora, CA
134 Reviews
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134 Reviews of Colley Ford
March 20, 2013
Great experience with purchasing my vehicle here. Sales manager and salesman were nice and friendly. I didn't feel pressured to buy any car or product thanks again. manager and salesman were nice and friendly. I didn't feel pressured to buy any car or product thanks again. More
by Edgepro20
Employees Worked With
Dave Meschon
March 20, 2013
I worked with Chris Fisher and General Sales Manager Dave Meschon they helped me get my Mazda. It was an overall Great experience. I would highly recommend anyone to go see Chris and Dave for their car buyin Meschon they helped me get my Mazda. It was an overall Great experience. I would highly recommend anyone to go see Chris and Dave for their car buying needs. More
by Miles_33
Employees Worked With
Dave Meschon, Chris Fisher
March 20, 2013
I am very happy to say this has been the best experience with buying the perfect car for me and my 3 children the sales manager Dave M. was very helpful and respectful and I was able to hop into my new car with buying the perfect car for me and my 3 children the sales manager Dave M. was very helpful and respectful and I was able to hop into my new car and drive away I had gone to 6 previous dealer ships but this one had the best sales manager yet! The other dealerships just wanted to stick me in any vehicle but Dave was determined to get me into something I loved.. Thank you soooo much Dave M. More
by Amberp83
Employees Worked With
Dave m.
March 20, 2013
I met with Dave Meschon at the dealership and was very impressed with his knowledge and courtesy - I plan on purchasing my next vehicle at this dealership and will certainly transact business with Mr. Mes impressed with his knowledge and courtesy - I plan on purchasing my next vehicle at this dealership and will certainly transact business with Mr. Meschon -- More
by donpoteete
March 20, 2013
Colley Ford has giving me what I expected,excellent service.. to the sales rep, test drive, and down to finance. Kim Benns was my sales person very patient and very knowledgeable with my new Fusion, F service.. to the sales rep, test drive, and down to finance. Kim Benns was my sales person very patient and very knowledgeable with my new Fusion, Finance made it really easy did not feel my head was getting ripped off, like I have felt at other dealers. I recommend Colley Ford to all my family and friends. Thank you Colley Ford for making my new purchase smooth and easy. Mr. Gomez More
by rubix
Employees Worked With
Kim Benns
March 20, 2013
The customer service was amazing. This is the first time I have enjoyed buying a car. All the staff was very nice and didn't pressure me at all. I would come back her for my next car I have enjoyed buying a car. All the staff was very nice and didn't pressure me at all. I would come back her for my next car More
by Tatt 2d mom
September 18, 2012
This dealership rotated my tires, and did not put them back on correctly. Two visits later, they determined the noises coming from my car were due to "not having put the tires on correctly" so what did th back on correctly. Two visits later, they determined the noises coming from my car were due to "not having put the tires on correctly" so what did they do to right their wrong? They charged me 130 dollars. Thats right. 130 to fix the problem they created. This was also presented within the warranty period, and they delayed and delayed until I was out of warranty, THEN treated the issue as if it were seperate so that it would not be covered under warranty, even though the lemon law states repairs have to be honored on a vehicle outside of warranty, if the original problem was reported within the warranty period. I TRUELY FEEL THEY INTENDED TO RIP ME OFF as they are aware of their wrong doings, and continue to screw me. More
by AntiColleyFord
Employees Worked With
James Kirkpatrick , John Layva
May 22, 2012
My wife and I just moved here from the San Diego area to La Verne, we stopped by Colley Ford to look at the new Flex and the Explorer, after spending time looking at both we chose the Flex. The Sales man Ki La Verne, we stopped by Colley Ford to look at the new Flex and the Explorer, after spending time looking at both we chose the Flex. The Sales man Kim Benns was very helpful and knowledgeable, the other Ford dealerships we went to the Salesperson either didn’t know their product or they didn’t have what we were looking for. Jim Carpenter helped us with our paperwork and got us a great deal and made the financing pleasurable. We had mentioned that our son plays football at Bonita High School and Bill Henley the manager donated $50.00 to the High School football team. My wife and I agree, that this was the best car buying experience we've ever had, we will be Colley customers for life. More
by amat69
Employees Worked With
Bill Henley Jim Carpenter
March 22, 2012
I'm 64 years old and until two days ago I thought of myself as a Colley Ford customer. Tomorrow a charity that I won't name will be towing my old 2000 Taurus away from there. I can only hope I'll be abl myself as a Colley Ford customer. Tomorrow a charity that I won't name will be towing my old 2000 Taurus away from there. I can only hope I'll be able to write off something on my taxes for it next year. That should tell you what sort of trade-in Colley offered me on the car I bought new from them and had serviced by them ever since. The car broke down on the 57 freeway so, knowing the prognosis might be serious, I had it towed to what I thought of as MY dealership. While I waited for my ride I looked at some used cars on the lot. A sales person said he'd have to call me later to tell me what the finance manager would quote for trade-in of the Taurus. When he called I was stunned. The offer was a mere 200 bucks. The next day a friend of mine who was with me back in 2000 when I bought the Taurus went to the Colley dealership and asked to speak to the sales manager, a Bill Henley. He asked Mr. Henley what portion of that 200-dollar trade-in offer could be considered reflective of my being an existing customer. Mr. Henley showed his colors by responding with a proud smirk, "I've given 50 dollars in trade-in before." So my friend asked hypothetically, if a complete stranger's 2000 Taurus that he had bought elsewhere were similarly to break down across the street, what would be the difference in the trade-in offer he'd make to that man. Mr. Henley responded, "Like I said, I've given 50 bucks on trade-in before." To this my friend openly speculated, "Then you're saying that the price of being a Colley customer is 150 dollars?" Mr. Henley said he wouldn't say it like that, so my friend asked him what other way there is to say it – to which the Sales Manager simply stated that he doesn't appreciate being "ambushed." Honestly, anyone who's bought cars from dealers knows that if the dealer even wants to give the IMPRESSION of caring about a customer he can at least fudge the numbers to make the trade-in simply seem better than that. But it appears that at Colley they don't care, and evidently they don't mind letting a customer know it. In fact, it seems to me in this instance that they might have enjoyed insulting a customer when he was quite down. This has been a nauseating wake-up. I'm just glad I got my belongings from my Taurus yesterday so I won't have to set foot at Colley Ford ever again. And I strongly recommend that you don't either. More
by Stunned
Employees Worked With
Bill Henley - Genl Sales Mgr
