Coliseum Lexus of Oakland
Oakland, CA
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Huge thanks to Jessica Roble, Sayed Massoud, and Ron Fortt I just got my 2nd Lexus at this place with the same saleswoman Jessica Roble. This time, I got a RX350L. She explained to me the PRO and CON careful I just got my 2nd Lexus at this place with the same saleswoman Jessica Roble. This time, I got a RX350L. She explained to me the PRO and CON carefully to help me to make the right choice for my car and its style to fit my needs. She made valuable advices to save me thousands of dollar now and down the road. Jessica is very enthusiastic with her job and she pours her soul into assisting her customers to make the deal coming out with win-win solution. Finally. she spent time to assist all my questions, concerns all the way, up to my total satisfaction. Great thanks to Jessica :-) I also appreciate the assistance that I got from Sayed Massoud and Ron Fortt. They are very kind and they made me feel that buying a car at their place is not just business matter, but like a personal experience and family like interaction. Strongly recommend to people searching for a Lexus to buy/lease. More
Very good Felt very welcome Everyone was helpful and nice I will recommend this dealer to everyone for the quality and performance Good job 5 starts Than Felt very welcome Everyone was helpful and nice I will recommend this dealer to everyone for the quality and performance Good job 5 starts Thanks to Jay , he treated us very professional God bless him More
Jay Hashimi was wonderful! I’m so happy with my car.. I have been leasing cars for over 6 years and this has been by far the best experience.. he was quick, effic was wonderful! I’m so happy with my car.. I have been leasing cars for over 6 years and this has been by far the best experience.. he was quick, efficient, and went through everything perfectly. Not pushy at all, also gave me an amazing deal!! Thank u Oakland Lexus! More
Infinity Purchase I originally came to the dealership to look around and inquire about a used Lexus and see how much they would offer me for my trade in. I was greeted I originally came to the dealership to look around and inquire about a used Lexus and see how much they would offer me for my trade in. I was greeted by Jessica and immediately felt at ease. With no pressure she showed me my options and and explained every step of the process and allowed me to make my own well informed decision. My schedule is very hectic and she was able to work around that and any other hurdles that popped up, to make the process seamless. Jessica and the rest of the staff, that assisted in the process were very nice and accommodating. Very professional and knowledgeable team and good deals. Will be back again to continue the relationship and will most definitely recommend anyone looking for a good, honest deal, to come here. More
Excellent Customer Service and Knowledgeable Staff This review is for both our main point of contact, Jessica, as well as the rest of the professional staff at Lexus. We are grateful of you for help This review is for both our main point of contact, Jessica, as well as the rest of the professional staff at Lexus. We are grateful of you for helping us with selecting and buying our first Lexus ever. We are sorry we couldn't deliver this personally as you were with another customer, but wanted you to know that the service and transparency you provided was exceptional and made the transaction a very overall pleasant one. Thank you again, and we hope to find you in the future for future purchases. More
Truly, an amazing experience. Sales associates are customer friendly and accommodating. Not a minute was wasted, very systematic. They offered me good deals which are far incompara Sales associates are customer friendly and accommodating. Not a minute was wasted, very systematic. They offered me good deals which are far incomparable to any dealer. More
Test drive experience at Coliseum Lexus Oakland I test drove a Lexus RC350 with my family and received A+ treatment from Dr J. He was very friendly, professional and extremely knowledgeable. He made I test drove a Lexus RC350 with my family and received A+ treatment from Dr J. He was very friendly, professional and extremely knowledgeable. He made us all feel very comfortable and never pressed us to force a sale. This was much appreciated since we were out test driving a number of vehicles for comparison before we commit to purchasing. At the end of the day, we all agreed that we liked the Lexus and our experience with Dr J the most. More
Good sales experience I am so happy meet with Vicky Xu and Dr.J Get my new RX350. I love the car a lot. They offer me a best deal I never seen before. I will come back next I am so happy meet with Vicky Xu and Dr.J Get my new RX350. I love the car a lot. They offer me a best deal I never seen before. I will come back next time with my friends to get other car. More
Sale Consultant from Coliseum Lexus It was very nice to get help from Jessica and Vickie for 2018 RX450h Wow $0 down take it home. so Happy !!! Good luck ! Sale consultants are so e It was very nice to get help from Jessica and Vickie for 2018 RX450h Wow $0 down take it home. so Happy !!! Good luck ! Sale consultants are so excellent in help More
Service manager is very rudelooks at u from head to toe If u want to be treated like xxxx by the service manager bring ur car for service. I got first hand experience and this is from a Lexus dealership the If u want to be treated like xxxx by the service manager bring ur car for service. I got first hand experience and this is from a Lexus dealership the worst I ever experienced I also have an office 2 blocks away I will rather drive out to Fremont for any future service I will never refer anybody because of the service manager I'm surprise they have business or repeat business. More