Coleman Cadillac

Cadillac Service We live in PA & have many different GM stores to choose from. Dave Smithers in service keeps us coming back for service year after year. Easy to sched We live in PA & have many different GM stores to choose from. Dave Smithers in service keeps us coming back for service year after year. Easy to schedule, work is always completed in a timely manner. This is our 3rd Escalade we purchased with the assistance of Chris Covino, Sales Manager. We haven't found a better dealership to deal with for sales or service. More

Great Salesman Poor Management In late January of 2019 I drove from NY to to Coleman Cadillac(2hrs) in the rain to see I Esclade I talked about(phone) with Geoff earlier. I met him In late January of 2019 I drove from NY to to Coleman Cadillac(2hrs) in the rain to see I Esclade I talked about(phone) with Geoff earlier. I met him and he was very nice and knowledgeable about his trade and we did a test drive. We talked about incentives and nothing was offered. Than the manager Chris walked in and the whole ambience changed. Harassed me why I didn’t buy elsewhere and that my best offer was a joke etc. I made a final offer of 60$k still didn’t try to work with me. Anyway it worked out because I got a better Escalade with 5k less miles for same price from North Bay Cadillac in NY!😁 No people skills in management at Coleman’s. I see the vehicle is now reduced to the price I offered- karma. More

The best customer service I have ever experienced This service center deserves a gold star for its level of customer service. Dave has always made sure I was taken care of. They dispatch roadside assi This service center deserves a gold star for its level of customer service. Dave has always made sure I was taken care of. They dispatch roadside assistance when circumstances are tough and they work quickly. Even if I no longer own a cadillac I would go to this service center for my auto needs. More

Car Service The service at Coleman Cadillac is fair; to be a dealership I thought the service could have been better. But it seems they are trying sell products a The service at Coleman Cadillac is fair; to be a dealership I thought the service could have been better. But it seems they are trying sell products and services and not really interested in the requested services. My car need new tires and wheel alignment, I spoke with Dave Smithers who recommended certain tires, I chose those tires because he said I would get a rebate. Upon retrieving my car I had no information on the rebate and had to return the next day for minor repair. This is one of the main reasons I did not purchase my car from this dealership... they seem money hungry. More

Coleman Cadillac exceeded my expectations! I've been on the market for about 2 months looking to purchase a Cadillac and can honestly say I hit about every dealer in the NY/NJ/PA area. I can GU I've been on the market for about 2 months looking to purchase a Cadillac and can honestly say I hit about every dealer in the NY/NJ/PA area. I can GUARANTEE you at Coleman your going to find the best deals! In addition to their great prices, their service is exceptional, they are very knowledgable, and truly love what they do. I recently leased a 2016 ATS from them and had a phenomenal experience. When I went, they had my paperwork ready, I signed, we went over the vehicles features and I was out of there in an hour! No question I'll definitely be going back to lease another car from them. More

DO NOT SERVICE YOUR CAR HERE!! I had a horrible experience with them. My car needed certain repairs. Coleman tried to quote me a $2000 estimate - on a older vehicle not worth more than two or three experience with them. My car needed certain repairs. Coleman tried to quote me a $2000 estimate - on a older vehicle not worth more than two or three thousand dollars at the time. I wound up getting the work done at another dealer for $400 - one-fifth the price. When I told Coleman this, they did not even apologize but instead tried to reduce their original estimate. I will NEVER return here for service! More