Coleman Buick GMC

Running smooth now My service writer was extremely helpful and made sure all of my vehicle issues were tended to. Dave kept me updated through the day and sent someone t My service writer was extremely helpful and made sure all of my vehicle issues were tended to. Dave kept me updated through the day and sent someone to pick me up and gave me a loaner vehicle. The following day I picked up my vehicle and the other service writer explained everything they did and what it was for. Mechanics did excellent work and kept my car exactly as it was, nice & clean. Running smooth now! More

Oil Change Visit The service staff could use a little more training on "customer service" (how to greet customers, smile, use please and thank yous). Just overall bas The service staff could use a little more training on "customer service" (how to greet customers, smile, use please and thank yous). Just overall basic pleasantries that go hand and hand with great customer service. There's a coldness when you walk in. But my experience has been by the time you leave the staff is falling over themeselves trying to be nice. It's weird. Also, I was promised a complimentary car wash. At first glance the car "looked" like it had been washed. But upon closer inspection, I think someone only wiped it down with a dry cloth. It was clear they hadn't touched it with a spray bottle let alone a hose and soap. Very disappointing. More

General maintenance All done in realatively quickly while I waited. All staff were curtious and friendly. Nicole on service desk. I use to service both my vehicles for All done in realatively quickly while I waited. All staff were curtious and friendly. Nicole on service desk. I use to service both my vehicles for 50+ years ! More

Straight forward and easy used car purchase. Two years ago I endured the most grueling, underhanded car buying experience I had ever had. When I decided to purchase my next car I did so with a g Two years ago I endured the most grueling, underhanded car buying experience I had ever had. When I decided to purchase my next car I did so with a good deal of suspicion and trepidation. I should not have worried. From the first contact through completion of the sale Lauren (Customer Care Representative) and Philip (Sales) were straightforward and a pleasure to do business with. When the price of the car for sale is fair and the value given for a trade-in is fair every thing about the transaction is easy. This HOOF (Highly Opinionated Old Fart) has a very high opinion of Coleman Buick and their employees. More

Fantastic Everyone was so nice , they were Extremely helpful in our purchase of our new Enclave . Nothing but the best , I wish them continued success. I believ Everyone was so nice , they were Extremely helpful in our purchase of our new Enclave . Nothing but the best , I wish them continued success. I believe that's why they been in business so long is because they know how to treat people . Thanks again More

Salesman: Wayne (Bear) Giquinto I went to Coleman Buick because my last two Buicks (2002) and (2007) where bought there and I like Buicks. I went to see about leasing a car this time I went to Coleman Buick because my last two Buicks (2002) and (2007) where bought there and I like Buicks. I went to see about leasing a car this time as I always bought my cars. My salesman, Wayne Giquinto , greeted me and we hit if off right from the start. I intended to visit 4 different cars dealers to see who would give me the best deal. Well, that never happened. I was so happy with the deal I got and how Wayne treated me that I leased a Buick Encore. Wayne and the other employees I dealt with were just wonderful. John (Jack) Pinto More

Repair not covered by GMPP I am really hot!!!!!~ I own a 2012 Terrain SLT-1 with only 28k on it. I was just informed that some kind of drain tube in the sun roof is cracked caus I am really hot!!!!!~ I own a 2012 Terrain SLT-1 with only 28k on it. I was just informed that some kind of drain tube in the sun roof is cracked causing water damage inside the vehicle. My vehicle is covered with a GMPP. This is not a part I could have damaged as it is inside the vehicle structure somewhere. I expect the repair to be covered under my GMPP. At this time the water damage has caused mold to grow in the carpet. As a severe asthmatic mold is deadly to me. This means I can no longer drive this vehicle. I have been a customer of Coleman Buick, GMC, Cadillac since 1999. I purchased 4 new vehicles from them and have had the vehicles 100% serviced there. I drive 50 miles passing another GMC dealer (within walking distance from my home) to got here. Right now I have no beef with Coleman, but I expect GMC to do the right thing. More

Quality Service Another positive service experience. Scheduled appointment, car was taken on time and work was completed when promised. Unfortunately I found out I n Another positive service experience. Scheduled appointment, car was taken on time and work was completed when promised. Unfortunately I found out I needed brakes but was not surprised based on my mileage and type of driving I do. Service Adviser Gina was very helpful and did not pressure me in the least. More

FIVE STAR SALES EXPERIENCE!! I just purchased my 4th vehicle from Coleman Buick and it was another amazing experience. I came in to “browse” and somehow, the wonderful Chris Tandy I just purchased my 4th vehicle from Coleman Buick and it was another amazing experience. I came in to “browse” and somehow, the wonderful Chris Tandy worked with his manager Ty Trill to not only get me out of a messy situation with my current vehicle but to have me driving off the lot in the car of my dreams! I still can’t believe it! Bring your top hat with you because they are guaranteed to pull a rabbit out of it! Chris educated me throughout the entire process and I felt like we were working together. Listen, for most of us, no one actually looks forward to the car buying process but I’m just going to say it….my day at Coleman was actually FUN! They gave me a VERY fair deal on my trade-in and made me an offer on a new car that I simply couldn’t refuse. The icing on the cake was Rory in finance working to get an extended warranty worked in to my already tight budget. More magic! I feel confident posting this review since I know this to be a consistent trend with Ty’s Coleman team. They take care of their customers! More