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Coleman Buick GMC
Lawrenceville, NJ
284 Reviews
Top 5 reasons to purchase a vehicle from Coleman Buick GMC:
1. Reputation - Third Generation Dealer. Family owned and operated for over 61 years.
2. Courteous and Professional staff here to assist here in every facet of your purchase.
3. Selection - We carry a huge selection of both new and certified pre-owned vehicles.
4. Service - We will be there for you before, during, and after the sale.
5. State of the art facility conveniently located off Interstate 295 and Route 1.
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and used inventory. We can help you find exactly what you are looking for.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 284 reviews
August 02, 2018
Unethically certifying pre-owned vehicles with obvious flaws We were about to drive away in our newly purchase certified pre-owned GMC Yukon Denali, paperwork finalized, insured, keys in hand, and as we were wal We were about to drive away in our newly purchase certified pre-owned GMC Yukon Denali, paperwork finalized, insured, keys in hand, and as we were walking out to the truck to drive away- we noticed a huge scratch on the front right side fender/light casing that was down to the metal which we had not seen before. We brought the scratch to the sales managers attention and he immediately said they didn't know about the scratch and due to the price already being so low, they would put some touch up paint on it, but would not fix the gash. We asked they fix it properly as we were concerned being up north /harsh winters, this would leave a white vehicle with a huge rust stain/ issues in the future. Sales Manager Eddie started getting upset and yelling at us telling us to go buy the "piece of crap of Denali" we had considered a week prior, and that because of the price of this denali they were unwilling to put any more money into it and honor their CPO. They continued to try to redirect our concern which was this is a CERTIFIED PRE-OWNED vehicle in which GM backs and this was not brought to our attention ahead of time. Who inspected the vehicle and what else was missed? Shame on us for not seeing it sooner, but how did your team inspect this and certify it through GM? GM's website states their dealers perform a 172 point check list and indicates they check for ANY cosmetic flaws. This is beyond cosmetic as it’s to the bare metal. It also reads if it fails a single point, they completely recondition it, OR IT WONT BE CERTIFIED. I brought this up to the sales general manager Ty Trill and he said, he's need to revisit GM's checklist as he hasn't seen it in a while, however, their dealer focuses on "other more important things" and he thinks I misinterpreted the checklist. He also mentioned they certify more vehicles than anyone in NJ and that is not surprising considering this one should never have been certified without repairing it properly... Makes you think.. I truly wish it would have worked but because they honored a price that was an initial "glitch" (or so they say), they refused to honor the CPO and fix the scratch/dent because it would have hurt their bottom line and they wouldn't have "made any money." Either 1 of 2 things happened here.. Either the dealership really missed the scratch during the 172 point check, however don’t you think if that were the case they would make it right and fix it properly? They flat our refused... Does not seem very ethical. OR their team was completely aware of this and tried to pull a fast one. The first time we drove the truck, the car was dirty- 2nd time- still dirty. 3rd time- requested a detail and car was shown in a dark detailed room without any lights on. There is no way I could have seen the damage under those conditions. Again, shame on me for not looking harder. Long story short, we walked away and gave back the keys and I am in the process with getting in touch with corporate to ensure they know they are selling and certifying vehicles which are not up to the GM standards. The car is still on the lot, so please extremely diligent when looking at your future vehicle, even if they state it's certified pre-owned. PS Claudia was wonderful. She was personable, kind, and truly wanted to make us happy. I feel horrible she put in all this work, stayed late, just to watch the deal fall through. Her sales managers Eddie and Ty were the typical car sales man and only in it for the money- not to do the right thing. They let this deal slip away and tried to redirect blame to everyone else but themselves and their dealership lack of standards. More
by cnthomas
July 30, 2018
Amazing experience! Very professional and helpful! Jeannette made this normally annoying experience very pleasant and efficient. She went the extra mile to help me meet our budget requirements. She is Jeannette made this normally annoying experience very pleasant and efficient. She went the extra mile to help me meet our budget requirements. She is very skilled and knowledgeable, and we will definitely be looking to work with her in the future for our next purchase! Thank you, Jeannette! More
by Kari96
Employees Worked With
July 28, 2018
Great Experience - Friendly Staff We had a very good experience working with Bruce at Coleman Buick. Bruce was extremely professional, helpful, and informative. All of the staff we i We had a very good experience working with Bruce at Coleman Buick. Bruce was extremely professional, helpful, and informative. All of the staff we interacted with at Coleman were friendly. We would recommend this dealership because of its staff's hospitality, customer service, and honesty. More
by christopherlewis
Employees Worked With
I believe her name is Amy. She worked with us on the loan paperwork. She was extremely professional and an absolute pleasure to work with., Bruce Gorelick
July 17, 2018
Stormy day with a great outcome!!! Pete walked us thru step by step and did everything on his power to ensure that we left the dealership with the car we wanted. Great job Pete!!!! Pete walked us thru step by step and did everything on his power to ensure that we left the dealership with the car we wanted. Great job Pete!!!! More
by Jchnky2005
Employees Worked With
Pete Ratzlaff
July 16, 2018
Very patient and accommodating. Pleasant buying experience; very professional and accommodating. Martin Suarez was very patient and extremely knowledgeable; he was able to explain th Pleasant buying experience; very professional and accommodating. Martin Suarez was very patient and extremely knowledgeable; he was able to explain the differences in each of the vehicles we inquired about. More
by Rick Luke
Employees Worked With
Martin Suarez
July 13, 2018
2017 Lacrosse After purchasing at Coleman Buick last year and having an excellent experience we immediately considered Coleman Buick for our next purchase. I conta After purchasing at Coleman Buick last year and having an excellent experience we immediately considered Coleman Buick for our next purchase. I contacted Philip Northam who was our sales rep. last year and had a vehicle we might be interested in. in fact there were 2 vehicles. A 2015 Lacrosse & a 2017 Lacrosse. Philip took the time and the patience to explain the differences between the 2 vehicles. With his extensive knowledge of the Buick brand he helped us make the best choice to suit our needs. Special thanks to Philip Northam for going above and beyond ( and 1 hour past his quitting time) to make sure we had a smooth transaction. Kudos to the prep team for making the vehicle showroom clean. More
by marmac55
Employees Worked With
July 10, 2018
Excellent Service by salesman Peter Peter was our salesman and he was very courteous, was very knowledgeable about the car that we purchased. He was very patient and honest. A pleasure Peter was our salesman and he was very courteous, was very knowledgeable about the car that we purchased. He was very patient and honest. A pleasure to deal with. More
by Susan123
Employees Worked With
Pete Ratzlaff
July 09, 2018
Excellent Dealer and Sales Person I went to Coleman looking for a car to commute with to work. I travel a long distance and Jeannette Hosri matched cars in price range and then realizi I went to Coleman looking for a car to commute with to work. I travel a long distance and Jeannette Hosri matched cars in price range and then realizing my needs match the perfect vehicle for me. The price was fair and the experience at dealership was the best I have ever experienced. Great job and you have a customer for ever. More
by Mdanmcgin
July 08, 2018
Top notch The moment I walked in the door I was treated with respect. I was greeted properly, my salesman was was on his way to see me the moment I stepped in. The moment I walked in the door I was treated with respect. I was greeted properly, my salesman was was on his way to see me the moment I stepped in. Pete R. my salesman was very professional. His knowledge on the truck I was interested in was on point. There was no wasted time and that was much appreciated. More
by Tom Leonard
July 05, 2018
Good Overall Bought a CPO 2018 Sierra 2500HD. It was a good experience until the very end, when Bruce handed me the key and told me there was only one key and key Bought a CPO 2018 Sierra 2500HD. It was a good experience until the very end, when Bruce handed me the key and told me there was only one key and key fob that goes with the truck. Not a huge deal, but now if I want a second key/key fob I have to purchase it and get it programmed. Shame on me for not asking if the truck came with both it's keys/key fobs, but it would have been nice for Bruce/Coleman GMC to be up front about it initially. That way I knew there was only one key/key fob before agreeing to a price. It's a small issue, but it's a small issue that is going to cost me more money. The little things make the difference between a good dealer and typical sleazy dealer. ***Update to this review***** Bruce called me back a few days after the sale and setup a time for me to come back in and get the second key/key fob for the truck to take care of the misunderstanding. It's the small things that make the difference between a good dealer that is willing to go the extra step and the ones that don't. Bruce went out of his way to help get the second key/key fob and it's very appreciated. I would recommend them as a dealer. Kenny More
by kjwatts
Employees Worked With
Bruce Gorelick
